Quality Assurance

3 hours ago

Chennai, Tamil Nadu, India Lumina Datamatics Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Company Description

Lumina Datamatics is a global leader in providing Content Services, Retail Support Services, and Technology Solutions to clients in the Publishing and Retail industries. With a clientele that includes 8 of the 10 largest publishers and 3 of the 5 largest retailers worldwide, we help our clients improve operational efficiencies and business competitiveness. Our customized solutions enable faster time to market, optimized business processes, and valuable insights for readers and buyers. Lumina Datamatics leverages domain expertise and innovative technologies to offer end-to-end solutions for both publishers and retailers.

Role Description

We are seeking a
Quality Assurance professional for XML Deliveries
to join our Chennai office in a full-time on-site capacity. This role involves performing meticulous quality checks of XML files, generating quality metrics and KPI reports, managing RCAPA (Root Cause Analysis and Corrective/Preventive Actions), and ensuring overall adherence to client and internal quality standards. The professional will collaborate closely with production teams to maintain high-quality XML outputs and drive continuous improvement initiatives.

Key Responsibilities:

  • Quality checks of XML files.
  • Identify, report, and track errors or inconsistencies in XML content and coordinate with production teams for resolution.
  • Generate regular
    Quality KPI reports
    to monitor performance, trends, and areas of improvement.
  • Lead
    Root cause analysis and CAPA processes
    for recurring quality issues to prevent future errors.
  • Perform quality audits and ensure compliance with client requirements and internal standards.
  • Maintain and enhance quality management systems and workflows for XML deliveries.
  • Collaborate with cross-functional teams to implement process improvements and reduce error rates.

Document quality issues, track resolutions, and provide insights for decision-making and management review.

Qualifications

  • Knowledge of XML structures, DTDs, and schema validation.
  • Experience in quality control and quality assurance for content services, publishing, or digital deliveries.
  • Proficiency in generating quality reports, KPIs, and dashboards.
  • Experience with
    RCAPA processes
    and quality improvement initiatives.
  • High attention to detail and strong analytical and problem-solving skills.
  • Expertise in Excel and Powerpoint
  • Relevant certifications in quality management or content standards are a plus.
  • Bachelor's degree in a related field (e.g., Computer Science, Information Management, Publishing) is preferred.

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