Opening_Assistant Manager- Operations

14 hours ago

Coimbatore, Tamil Nadu, India Hexaware Technologies Full time ₹ 6,50,000 per year

Job description

Opening_Assistant Manager- Operations (Domestic E-Commerce Inbound) _Coimbatore

Only Immediate joiner or 15 to 30 days of notice

5 days working with 24/7 rotational shift.


• Looking a candidate with overall Minimum 7-10 years of experience in those as an AM for voice Process should at least 1 to 2 year on paper.

• Voice Experience -Mandate

• E-Commerce Domain Experience - Added advantage.

• Good communication

• Budget - INR 6.5 L

• Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.

• Graduation - Mandate

• Only immediate joiner.

• Inbound

• Should have prior experience of handling voice process

• Responsible for meeting the SLA targets

• Excellent real time management skills

• Ensure schedule adherence and create an encouraging team environment.

Tamil mandate

Interested Candidate please share CV on,

or,

call or what's app on

Regards,

Pooja

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