Hypercare Support Engineer

2 weeks ago


Ahmedabad, Gujarat, India CS TECH Ai Full time ₹ 1,04,000 - ₹ 1,30,878 per year

CS TECH Ai is Hiring | L1 Hypercare Support Engineer

Location: Ahmedabad, Gujarat (Onsite)

Experience: 2 to 5 Years

CS TECH Ai is looking for professionals with 2–5 years of experience in construction tech, BIM, or IT application support to join our Hypercare Support Team. We are seeking motivated professionals to join the Hypercare Support Team for enterprise-wide Autodesk Construction Cloud (ACC) implementation. The role involves onsite functional & technical support, end-user handholding, issue resolution, and ensuring adoption of the platform across multiple business units of organizations.

Role Highlights:

Onsite support for Autodesk ACC (Docs & Build)

Troubleshooting, user training, and platform adoption

Coordination with central teams and end-user handholding

Exposure to India's largest digital construction transformation program

Preferred Skills:

Experience with ACC/BIM 360 or similar platforms

Understanding of construction workflows (RFIs, Submittals, QA/QC)

Strong communication in English and Hindi/Gujarati

Based in Ahmedabad or open to relocate

What We Offer

Opportunity to work on India's largest digital construction transformation program.

Exposure to global best practices in CDE and project controls.

Direct interaction with central digital & project delivery teams.

Training & certification opportunities on Autodesk Construction Cloud.

Apply now: Send your resume to


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