Operations Manager, Vendor Management Specialist

2 days ago

Bengaluru, Karnataka, India Happiest Health Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Bachelor's ole Overview:

The Operations supports the Manager in the execution of wellness events, including remote coordination of offline activities across multiple cities, vendor liaison, and real-time event oversight. The role bridges communication between clients, partners, and internal teams for seamless execution.

Key Responsibilities:

Event Coordination & Execution

  • Coordinate wellness programs (online/offline), including logistics and vendor management.
  • Support the execution of offline events at client sites through remote management.
  • Assist in the rollout of multi-city events, ensuring timelines, checklists, and SOPs are followed.
  • Conduct pre-event vendor checks and dry runs to ensure readiness.

Vendor & Partner Management

  • Source and evaluate local vendors for wellness & events in different cities.
  • Coordinate documentation, payments, and performance feedback.
  • Track service delivery and ensure adherence to quality standards.
  • Client & Internal Communication
  • Act as point of contact for session scheduling and on-ground execution.
  • Escalate issues to Manager with recommended solutions.
  • Ensure timely updates to the CM team.
  • Process Management & Reporting
  • Maintain accurate trackers for sessions, costs, vendors, and feedback.
  • Assist in preparing reports on event success and areas of improvement.

Qualifications & Skills

  • Bachelors degree in Business Administration, Event Management, or a related field.
  • 23 years of experience in event coordination, vendor management, or operations support.
  • Strong organizational and multitasking abilities.
  • Good communication and teamwork skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint) and coordination tools
  • Ability to handle multiple projects in a fast-paced environment.

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