spare parts sales executive

16 hours ago

Shakespeare Sarani Kolkata West Bengal, India TRUSTEGIC Full time ₹ 3,60,000 - ₹ 6,00,000 per year

Responsible for selling recycled automotive parts to customers, including repair shops, dealerships, and the public. This role combines sales expertise with inventory management and a strong knowledge of vehicle parts and systems.

Key responsibilities include:Sales and Customer Service

  • Customer Interaction: Greet customers (in-person, by phone, or online), listen to their needs, and assist them in identifying the correct spare parts required for their vehicles or projects.
  • Product Expertise: Provide detailed information on product specifications, pricing, and compatibility with various vehicle makes and models. This includes knowledge of recycled parts, remanufactured components, and potential interchangeability.
  • Relationship Management: Build and maintain strong, long-term relationships with customers and clients to foster loyalty and repeat business.
  • Negotiation and Closing: Utilize strong sales and negotiation skills to present product benefits, discuss pricing, and close sales deals, ensuring customer satisfaction.
  • Issue Resolution: Handle customer complaints, returns, and issues in a professional manner, finding appropriate solutions and coordinating the exchange of defective parts if necessary.
  • New Business Development: Prospect for new customers and accounts, and actively solicit business from assigned territories through personal visits and phone contacts.

Inventory and Operations Management

  • Inventory Management: Monitor and manage inventory levels of spare parts to avoid shortages or overstocking, which includes assisting with restocking and organizing the storage area.
  • Order Processing: Accurately process customer orders and transactions using point-of-sale (POS) and inventory management software, ensuring timely delivery of parts.
  • Parts Sourcing and Procurement: Coordinate with internal teams or other vendors to locate or order parts that are not currently in stock, ensuring the best solution is found for the customer.
  • Documentation and Reporting: Maintain accurate records of inventory, sales transactions, customer interactions (often using CRM tools), and prepare regular sales reports for management review.

Product and Market Knowledge

  • Inspecting Parts: Conduct or oversee inspections to determine the usability and quality of salvaged parts.
  • Market Awareness: Stay updated on the latest automotive trends, market demands, and competitor activities to refine sales strategies and identify growth opportunities within the recycled parts market.
  • Compliance: Ensure all sales and handling of parts comply with company policies and relevant environmental regulations related to end-of-life vehicles.

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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