Observability Lead

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

We are seeking a seasoned Observability Lead to drive the strategy, implementation, and evolution of observability and AIOps capabilities across our enterprise IT landscape. This role will be instrumental in shaping our monitoring, automation, and reliability engineering practices, ensuring seamless visibility into infrastructure, applications, and services.

Key Responsibilities:

• Lead Observability Strategy: Define and execute the observability roadmap aligned with business and IT goals, integrating AIOps and SRE principles.
• Tool Ownership & Integration: Manage and optimize observability tools including OpsRamp, Splunk, AppDynamics, NetBrain, ThousandEyes, and explore new platforms like BigPanda and ServiceNow AIOps.
• Automation Leadership: Drive automation of L1/L2 operational tasks using Python and PowerShell, improving efficiency and reducing manual intervention.
• SRE Adoption: Collaborate with cross-functional teams to implement Site Reliability Engineering (SRE) practices, including SLIs/SLOs, error budgets, and incident response automation.
• Monitoring & Dashboarding: Design and maintain comprehensive dashboards and alerting mechanisms for infrastructure, applications, and network performance.
• Incident & Problem Management: Partner with ITSM teams to enhance incident detection, root cause analysis, and resolution workflows.
• Mentorship & Collaboration: Lead and mentor a team of observability engineers, fostering a culture of innovation, ownership, and continuous improvement.

Required Skills & Qualifications:

• 8+ years of experience in IT operations, observability, or infrastructure monitoring.
• Strong hands-on experience with tools like Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes.
• Experience with AIOps platforms (BigPanda, ServiceNow AIOps preferred).
• Proficiency in Python and PowerShell for automation and scripting.
• Familiarity with SRE principles and implementation strategies.
• Solid understanding of ITIL processes (Incident, Change, Problem Management).
• Excellent communication, leadership, and stakeholder management skills.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

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