Specialist System Administrator-Observability

1 day ago

Hyderabad, Telangana, India Amgen Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

*What you will do*

In this vital role you will be responsible for managing the organization's global observability service. The role includes planning, implementation, performance tuning, and maintenance of enterprise server platforms with a focus on reliability, security, and automation.

  • Lead a high-performing team managing monitoring and observability services.
  • Develop and maintain the Dynatrace observability environment
  • Contribute to infrastructure design and architecture planning
  • Implement automation using PowerShell, Python, or Ansible
  • Monitor systems and proactively address performance bottlenecks
  • Collaborate with multi-functional teams on infrastructure needs
  • Document system configurations and operational procedures.

*What we expect of you*

We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry.

Basic Qualifications:

Masters degree and 4 to 6 years of IT related field experience OR

Bachelors degree and 6 to 8 years of IT related field experience OR

Diploma and 10 to 12 years of IT related field experience

Preferred Qualifications:

*Must-Have Skills:*

  • Advanced knowledge of monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty
  • Experience with Infrastructure and Application monitoring, Windows, Linux, open telemetry and integrations
  • Experience with TypeScript, React, Ansible and Python scripting
  • Good understanding of networking, storage integration, and similar infrastructure services.
  • Change management expertise
  • Hands-on expertise in scripting and automation tools
  • Knowledge of containers and K8 environment

*Good-to-Have Skills:*

  • Experience with cloud services (AWS, Azure, GCP)
  • Experience with ITIL processes and frameworks
  • Experience with CI/CD and DevOps practices
  • Understanding of configuration management and automation tools (Ansible and Terraform)

Professional Certifications:

  • Associate or Specialist Certification from Dynatrace
  • ITIL Foundation (preferred)

Soft Skills:

  • Excellent troubleshooting and analytical abilities
  • Strong communication skills, both written and verbal
  • Ability to work in a fast-paced environment

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