Specialist System Administrator-Observability
5 days ago
*What you will do*
In this vital role you will be responsible for managing the organization's global observability service. The role includes planning, implementation, performance tuning, and maintenance of enterprise server platforms with a focus on reliability, security, and automation.
- Lead a high-performing team managing monitoring and observability services.
- Develop and maintain the Dynatrace observability environment
- Contribute to infrastructure design and architecture planning
- Implement automation using PowerShell, Python, or Ansible
- Monitor systems and proactively address performance bottlenecks
- Collaborate with multi-functional teams on infrastructure needs
- Document system configurations and operational procedures.
*What we expect of you*
We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent record in monitoring and observability practices in large environments, Infrastructure Operations, and have a passion for fostering innovation and excellence in the biotechnology industry.
Basic Qualifications:
Masters degree and 4 to 6 years of IT related field experience OR
Bachelors degree and 6 to 8 years of IT related field experience OR
Diploma and 10 to 12 years of IT related field experience
Preferred Qualifications:
*Must-Have Skills:*
- Advanced knowledge of monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty
- Experience with Infrastructure and Application monitoring, Windows, Linux, open telemetry and integrations
- Experience with TypeScript, React, Ansible and Python scripting
- Good understanding of networking, storage integration, and similar infrastructure services.
- Change management expertise
- Hands-on expertise in scripting and automation tools
- Knowledge of containers and K8 environment
*Good-to-Have Skills:*
- Experience with cloud services (AWS, Azure, GCP)
- Experience with ITIL processes and frameworks
- Experience with CI/CD and DevOps practices
- Understanding of configuration management and automation tools (Ansible and Terraform)
Professional Certifications:
- Associate or Specialist Certification from Dynatrace
- ITIL Foundation (preferred)
Soft Skills:
- Excellent troubleshooting and analytical abilities
- Strong communication skills, both written and verbal
- Ability to work in a fast-paced environment
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