Executive - Customer Support

7 days ago

Gurgaon, Haryana, India Lifecell Full time ₹ 48,000 - ₹ 96,000 per year

Job description

Job Title: Customer Support Diagnostics

Job Type: Full-Time

Requirements:

  • Minimum 1-3 years of experience in diagnostics customer support OR in any customer support with Life science educational background with interest in customer care can also apply
  • Fluent in English
  • Willing to work from the office.

Responsibilities:

  • Handle customer queries through ticketing tools.
  • Coordinate with Sales, Lab, and other internal teams for issue resolution.
  • Provide support to external customers and internal stakeholders.

Work Schedule:

  • Shifts: Rotational (All Shifts apply for everyone) No Night Shifts

  • 9:00 AM 5:30 PM

  • 11:30 AM 8:00 PM

  • 2:00 PM 10:00 PM

  • Rotational week off (No fixed off on Saturdays & Sundays).

  • 6 days/week during probation, 5 days/week after confirmation.

Salary:

CTC Upto 4 LPA

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