Training Manager

2 days ago

Mohali, Punjab, India Nath Outsourcing Solutions Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title:
Hiring RCM Training Manager & Soft Skills Trainer | Mohali

Location:
Mohali, Punjab (Work from Office)

Employment Type:
Full-Time

Are you a seasoned training professional passionate about building capability and driving performance? We are expanding our L&D function and are looking for two key leaders to join our team in Mohali

1. Training Manager – RCM (10+ Years Experience)

The Role:

We are hiring an experienced RCM Training Manager to lead and manage end-to-end training operations across multiple RCM verticals. You will be the architect of our RCM knowledge base, ensuring our teams are equipped for excellence.

Key Responsibilities:

  • Develop and lead the overall RCM training strategy across all functions (AR, Denials, Payment Posting, Charge Entry, etc.).
  • Conduct TNA and design/deliver process-specific, client-specific, and compliance training modules.
  • Lead & mentor a team of RCM Trainers; manage induction, cross-training, and upskilling.
  • Track training performance—assessments, certification, and productivity readiness.
  • Drive post-training performance improvement in collaboration with Operations & Quality.
  • Ensure all training content complies with HIPAA/PHI requirements.

Ideal Candidate Profile:

  • Bachelor's degree with 10+ years in RCM, including 5+ years in training leadership.
  • Strong knowledge of U.S. Healthcare Revenue Cycle, payer guidelines, and RCM workflows.
  • Hands-on experience in multiple RCM domains (AR, Denials, CE, PP, Credentialing, Coding).
  • Proficient in MS Office, LMS tools, and curriculum design.

2. Soft Skills Trainer (5+ Years Experience)

The Role:

We are seeking a dynamic Soft Skills Trainer to enhance the interpersonal and professional capabilities of our workforce. You will be a catalyst for personal and professional growth across the organization.

Key Responsibilities:

  • Design, develop, and deliver engaging soft skills training (Communication, Leadership, Emotional Intelligence, Time Management, etc.).
  • Facilitate vibrant, interactive sessions in various formats—in-person workshops and virtual webinars.
  • Partner with department heads to conduct needs assessments and align programs with business goals.
  • Provide one-on-one coaching to employees and managers to reinforce learning.
  • Develop high-quality training materials and measure program effectiveness using established models.

Ideal Candidate Profile:

  • Proven 3+ years of experience as a Soft Skills or Corporate Trainer.
  • Exceptional facilitation and public speaking skills with the ability to captivate an audience.
  • Deep knowledge of adult learning principles and instructional design.
  • Certification in methodologies like DiSC, MBTI, or Crucial Conversations is a significant plus.

Why Join Us?

  • Dual Growth Path:
    Excel as a deep-domain expert or a broad behavioral influencer.
  • Strategic Impact:
    Play a pivotal role in enhancing our organizational effectiveness.
  • Leadership Exposure:
    Work closely with senior leadership and influence people development strategy.
  • Dynamic Environment:
    Be part of a fast-growing, energetic, and supportive team culture.

If you are ready to shape the future of learning and development with us, we would love to hear from you.

Apply Now

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