Senior Manager-Customer Care Voice-Inbound

Key Responsibilities: 1. Team Leadership & Management: Manage and lead a team of supervisors, agents, and other staff involved in voice and chat processes. Provide guidance, training, and performance feedback to staff, ensuring high morale and productivity. Foster a positive and motivating work environment, encouraging continuous improvement and...

We are hiring energetic and customer-focused individuals for the role ofCustomer Care Executivein our BPO division. The ideal candidate will handle inbound/outbound customer calls and provide effective resolutions to queries. RequirementsMinimum HSC (12th Pass); Minimum 6 monthGood communication skills in EnglishFresher or 6 months+ experience in BPO or...

Receiving Inbound Calls and providing customer service supportReview Medical ClaimsCheck debit card statusAssist members in filing their claimsWebsite assistance

Process: International Voice Process Experience: 6 Months to 2 Years Shifts: Rotational (Including Night Shifts) Work Mode: [On-site] Job RoleWe are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key ResponsibilitiesHandle inbound/outbound calls for international customers.Resolve queries and provide...

Job Role: We are hiring enthusiastic and customer-oriented professionals for our International Voice Process. If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity Key Responsibilities: Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate...

Job Responsibilities:Provide exceptional customer support through inbound voice calls in a professional and courteous manner.Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines.Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards.Handle escalations, if...

We are hiring Customer Support Executives for a voice process. The role includes handling inbound/outbound customer calls and resolving queries. Good spoken English and Hindi communication skills are required.Office cab/shuttleHealth insuranceProvident fund

Shifts:UK Shift/Technical SupportJob RoleWe are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key ResponsibilitiesHandle inbound/outbound calls for international customers.Resolve queries and provide appropriate solutions.Ensure high levels of customer satisfaction.Maintain call logs and follow standard...

Canadian Telecom (International Voice Process Location: Yerwada, PuneShift Timings: between 6 PM to 10 AM (Night Shifts)Off Days: 2 Rotational Week-OffsSalary Package:For less than 18 months of experience:Training Period: INR 34,350Post-Training: INR 38,517CTC: INR 5 LPAFor above 18 months of experience:Training Period: INR 37,785Post-Training: INR...

Job Responsibility Location - PUNE - SP Info-city Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service; troubleshooting for Network, Internet etc.Meets defined KPIs including NPS and sales;Processes transactional activities in line with Vodafone standards, policies and processes;Provides...