Associate Process Manager

6 days ago

Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role Summary:
Serves as the liaison between CLIENT stakeholders and the delivery team, responsible for gathering, analyzing, and documenting business and system requirements for both the rule-based (Phase 1) and AI-driven (Phase 2) components of the platform.

Key Responsibilities:

  • Conduct workshops with CLIENT entities to understand current structure validation processes.
  • Document functional and non-functional requirements for automation, workflow, and AI validation.
  • Map organizational guidebook rules into technical logic and validation workflows.
  • Define acceptance criteria and assist during UAT.
  • Coordinate with Project Manager and Tech Lead to ensure alignment between business goals and solution design.

Required Skills & Technologies:

  • Experience in UI/UX design & research.
  • Spoken and written English and Arabic skills
  • Strong experience in requirements elicitation, BRD/FSD creation, and process modeling.
  • Familiarity with workflow tools      and document management systems.
  • Understanding of AI/NLP use cases and data validation workflows.

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