Director- Seller Experience
1 day ago
Elevate Seller Satisfaction:
Own and drive the Seller NPS strategy, end-to-end, leveraging quantitative and qualitative insights to identify and resolve seller pain points.
- Lead deep dives into seller data to pinpoint key drivers of churn and dissatisfaction, translating these into concrete improvement initiatives.
Champion seller feedback across the organization, ensuring their voice informs product and operational improvements.
Drive Cross-Functional Excellence:
Lead and execute high-impact, cross-functional projects aimed at improving seller touchpoints and platform experience.
- Collaborate closely with Product Development, Category, Trust & Safety, and other teams to ensure seamless execution and impactful outcomes.
Apply first-principle thinking to dissect complex problems and develop innovative solutions that address root causes.
Drive seller experience narrative in Senior Leadership forums:
Drive narratives with senior leadership to help prioritise solves with cross-functional dependency
Back narrative with strong impact sizing and objective prioritization
Lead & Mentor:
Manage and develop a high-performing team to ensure operational excellence and continuous improvement in seller experience.
- Monitor key input and output metrics, resolving issues promptly and driving timely resolution.
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bde
2 weeks ago
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Seller Operations Specialist
5 days ago
Bengaluru, Karnataka, India Squared Circle E-Com Pvt. Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Summary:The E-commerce Seller Operations Specialist is responsible for enhancing the overall seller experience and ensuring smooth operational support across the marketplace. The role focuses on enabling sellers to succeed by providing proactive assistance, maintaining high operational standards, and ensuring seamless execution of catalog setup, pricing...
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Seller Consultant- Connect
4 days ago
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Amazon-Ad Specialist
1 week ago
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Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per yearThere are millions of small and medium businesses across international stores such as India, LatAm, Europe, Middle East, Japan etc. who sign up as sellers on Amazon. The Seller AI team within International Seller Services organization is focused on helping sellers with the right set of Gen-AI/LLM powered tools and agentic solutions that can enable them to...
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Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDESCRIPTIONThere are millions of small and medium businesses across international stores such as India, LatAm, Europe, Middle East, Japan etc. who sign up as sellers on Amazon. The Seller AI team within International Seller Services organization is focused on helping sellers with the right set of Gen-AI/LLM powered tools and agentic solutions that can enable...
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Bengaluru, Karnataka, India Walmart Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWalmart Cross Border Trade (CBT) India team is hiring Senior Seller Consultants - Business Development (BD) to help sellers based in India to sell globally on Walmart. The senior seller consultant is responsible for supporting the acquisition and onboarding of prospective sellers, managing the seller lifecycle, promoting key product adoption, and guide...
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Director Product Management
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Sr. PM-T, Seller AI, ISS Seller AI
6 days ago
Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThere are millions of small and medium businesses across international stores such as India, LatAm, Europe, Middle East, Japan etc. who sign up as sellers on Amazon. The Seller AI team within International Seller Services organization is focused on helping sellers with the right set of Gen-AI/LLM powered tools and agentic solutions that can enable them to...
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Sr. PM-T, Seller AI, ISS Seller AI
6 days ago
Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThere are millions of small and medium businesses across international stores such as India, LatAm, Europe, Middle East, Japan etc. who sign up as sellers on Amazon. The Seller AI team within International Seller Services organization is focused on helping sellers with the right set of Gen-AI/LLM powered tools and agentic solutions that can enable them to...
