Mechanical Specialist

1 week ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About IntouchCx:

IntouchCX is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000, the company has grown from a small telephone answering service in the Canadian Prairies to one of the leading contact center outsourcers in the world. With over 25 years of experience, IntouchCX employs more than 35,000 people across 14 countries, including the United States, Canada, Guatemala, Honduras, Colombia, Mexico, Jamaica, India, Greece, Egypt, Malaysia, and the Philippines.

IntouchCX is dedicated to transforming the BPO industry and redefining the role of a contact center agent. The company focuses on innovation, disruption, and continual improvement, acting as an extension of their brand partners. IntouchCX creates dynamic environments for their team members, investing in their career paths and well-being to drive better performance and team happiness.

The company is known for its strategic pillars: Trusted Partnerships, Leaders in AI Adoption, Integrated Expertise & Solutions, and Scale with Soul. IntouchCX provides omnichannel support and designs custom-fit CX solutions specific to industries, using leading technology, analytics, and expertise. For more information, you can visit our story page here.

Job Title: Mechanical Specialist Quality Control (Remote, Full-time)

Experience: 5+ Years

Location: Remote (Work from Home)

Job Description:

Seeking a detail-oriented Mechanical Specialist to review mechanical drawings (HVAC, plumbing, ductwork) for North American projects. Ensure accuracy, completeness, and coordination with other disciplines before permitting and construction.

Key Responsibilities:

  • Review mechanical drawings for errors and inconsistencies.
  • Cross-check drawings with architectural, structural, and electrical plans for conflicts.
  • Document constructability issues with clear comments.
  • Support quality control checklist development.
  • Collaborate with product teams to improve AI features based on QA feedback.

Requirements:

  • Bachelors in Mechanical Engineering or related (Masters preferred).
  • 5+ years in mechanical design review or quality control for large projects.
  • Strong skills interpreting mechanical drawings and construction processes.
  • Detail-oriented with analytical skills.
  • Proficient in Bluebeam; mechanical design software a plus.
  • Strong written communication and remote teamwork skills.

Preferred:

  • Experience in peer-review roles for mechanical systems.
  • Familiarity with RFIs/change orders in HVAC/plumbing.
  • Knowledge of North American building codes.
  • Ability to multitask independently and collaborate effectively

Why Join Us?

Work remotely with an innovative AI startup transforming construction QA. Influence product quality and customer success with your mechanical expertise.

Salary: 30% Hike on last drawn CTC

Apply now to join our forward-thinking team

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