Lead Application Specialist

2 weeks ago


Bengaluru, Karnataka, India PowerSchool Full time ₹ 18,00,000 - ₹ 30,00,000 per year
Overview:Description
  • Lead the maintenance of all business applications including regular updates, major version releases, new installations, and bug fixes where needed
  • Troubleshoot, resolve escalated application incidents and problems; this includes acting as a point of escalation for support problems and incidents that are not able to be resolved by the Help Desk
  • Work directly with IT and Development on new implementations and various project work
  • Assist and work with users with finding ways to utilize software and technology more effectively and securely
  • Evaluate/test new software and business solutions
  • Act as escalation point and mentor for junior level staff, providing direction and guidance when necessary
  • Evaluate/test new software and business solutions
  • Ensures data security and integrity for all PowerSchool applications
  • Continually audit and monitor systems for deficiencies and perform necessary maintenance as required
  • Exercise independent judgment to analyze and diagnose application related problems and issues
  • Assist in application training of existing users and new employees
  • Explore new solutions, including testing, design, modifications and deployment required to meet both the company's and client's business requirements
  • All other duties as assigned
Minimum Qualifications
  • Minimum of 8+ years of relevant and related work experience.
  • Bachelor's degree or equivalent, or equivalent years of relevant work experience.
  • Additional experience may be substitute for an advanced Degree.
  • Oversee large scale projects with detailed designs and document business processes and procedures to coincide with project and firm expectations
  • Work with minimal to no supervision and take ownership of problems and/or issues and ensures timely resolution
  • Excellent analytical, troubleshooting and organization skills
  • Able to work both independently and as a member within a team environment

PowerSchool



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