Manager - Process Quality

Job Purpose:

The Process Quality Manager is responsible for ensuring the quality and reliability of Anti-Lock Braking System (ABS) components and processes in a high-volume automotive manufacturing environment. This role involves implementing robust quality systems, monitoring production processes, driving root cause analysis, and ensuring compliance with automotive standards and customer requirements

Role & responsibilities

1. Customer Quality

• Drive the resolution of end customer quality issues/ complaints due to manufacturing process of ABS
• Drive the achievement of First Time Right (FTR) performance for products manufactured in ABS section

2. In-house Quality

• Meet In-house ABS plant Rejection PPM in the assigned Section as per set Annual Targets.
• Meet In-house Assembly Shop FTR achievement as per set Annual Targets.
• Achieve COPQ as per set Annual Targets for Machine Shop
• Meet ABS plant Inventory Targets in the assigned Section as per set Annual Targets.
• Continue to improve CTQ parameters Cp/Cpk achievement min.1.33
• Support the QM Pillar Circle Head role in TPM Structure, for Plant Manufacturing Excellence journey.
• Provide inputs for the Annual VIP program by initiating manufacturing cost saving / Quality improvement projects.
• Co-ordinate with cross functional team members at plant level for continual process improvement.

3. Quality Management System

• Ensure adherence to the Quality Management System in ABS manufacturing plant
• Ensure adherence to all Customer Specific system requirements - addressed in Quality Management System (relevant to assigned Section)
• Conduct the Internal System Audit/Process Audit/Product Audit as per Annual Plan for ABS plant in assigned Section.
• Monthly presentation of Plant Quality MIS Report For ABS plant in assigned Section
• Provide inputs for establishment of Safety Management System OHSAS 18001 & Environment Management System ISO 14001, along with Plant HR and Maintenance function.
• Support annual events (with relevant stakeholders such BE) events like - Quality Month celebration, innovation day celebration, technology day to ensure and address the all-customer Specific Requirements addressed in Plant Quality Management System.
• Facilitate with Certification Body for annual Certification/Surveillance Audit.
• Ensure the MPR/MRM/Internal System Audit/Process Audit/Product Audit as per Annual Plan.
• Get consolidation of Monthly Quality MIS Report, supporting PPT with all team members and demonstrate to Mgmt. in monthly Mgmt. review.
• Actively participate for establishment of Safety Management System OHSAS 18001 & Environment Management System ISO 14001, along with Plant HR and maintenance function.
• Support the Quality Month celebration in Plant in line with Business Excellence Team driven activity plan.

4. New Product Development System

• Timely closure of QG 15 Gates as per SOP.
• Provide inputs for PFMEA/Advance Quality Planning/Formulation of Quality Plan and Standards to achieve 0 defect in New Parts.
• Provide inputs for the annual gauge repair and maintenance budget and prepare the annual plan as per the budget
• Adhere to the annual gauge repair and maintenance plan as per budget
• Provide inputs for new part process establishment to achieve Pp/Ppk min. 1.33 Active participation in PFMEA/Advance Quality Planning/Formulation of Quality Plan and Standards to achieve 0 defect in New Parts.
• Active participation of new parts gauge planning/measurement system analysis to avoid any defect due to weak measurement system
• Active participation for new part process establishment to achieve Cp/Cpk min. 1.67, In-house ABS plant Rejection PPM and Assy. Process FTR better than running parts quality benchmark values.

5. Team Management

• Lead the team in ABS plant in assigned Section for their continual development by effective direction and guidance.
• Provide inputs for the Team Training plan considering the gaps areas and continually improve the Team competency.

Support the preparation of the programs for certification of System Auditors/Process Auditors/Product Auditors with the help of Corporate ED&T Team

Preferred candidate profile

Experience in quality management, preferably in automotive, mechanical, or mechatronics manufacturing. Hands-on experience with ABS systems or other automotive safety-critical components is highly desirable