Customer Service Executive

1 day ago


Liberty Hyderabad, India Niyo Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Description

  • Primary Responsibilities:
  • Deliver foreign currency cash to customers (e.g., Hyderabad where Niyo offers one-day delivery).
  • Verify customer identity and ensure compliance with RBI and KYC regulations (e.g., checking passports, PAN cards, travel documents).
  • Handle cash securely, ensuring accurate transactions and maintaining transparency.
  • Coordinate with the Niyo app backend for delivery scheduling and order tracking.
  • Provide customer support during delivery, addressing queries about forex rates or transactions.
  • Work Environment:
  • Field-based role requiring travel within city limits. Expenses borne by company.
  • Interaction with Niyo's digital platform for real-time updates and customer details.
  • Emphasis on reliability, as Niyo promotes fast, secure, and compliant forex delivery.
  • Skills and Qualifications:
  • Education: Minimum 12th pass or Graduate.
  • Experience: Fresher OR Experienced 0-5 years in logistics, cash handling, or customer-facing roles (e.g., delivery executive, banking operations).
  • Preferred candidate:
  • CIBIL Score 700 above
  • Two-wheeler and Driving license mandatory
  • Education qualification min 12th pass/graduate
  • Local language(Telugu) compulsory
  • Should be active for field role.

Work Location- Rajbhavan Road, Somajiguda, Hyderabad-500082

Interested candidates contact:

Anisha

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