Customer Service Executive
1 day ago
Job Description
- Primary Responsibilities:
- Deliver foreign currency cash to customers (e.g., Hyderabad where Niyo offers one-day delivery).
- Verify customer identity and ensure compliance with RBI and KYC regulations (e.g., checking passports, PAN cards, travel documents).
- Handle cash securely, ensuring accurate transactions and maintaining transparency.
- Coordinate with the Niyo app backend for delivery scheduling and order tracking.
- Provide customer support during delivery, addressing queries about forex rates or transactions.
- Work Environment:
- Field-based role requiring travel within city limits. Expenses borne by company.
- Interaction with Niyo's digital platform for real-time updates and customer details.
- Emphasis on reliability, as Niyo promotes fast, secure, and compliant forex delivery.
- Skills and Qualifications:
- Education: Minimum 12th pass or Graduate.
- Experience: Fresher OR Experienced 0-5 years in logistics, cash handling, or customer-facing roles (e.g., delivery executive, banking operations).
- Preferred candidate:
- CIBIL Score 700 above
- Two-wheeler and Driving license mandatory
- Education qualification min 12th pass/graduate
- Local language(Telugu) compulsory
- Should be active for field role.
Work Location- Rajbhavan Road, Somajiguda, Hyderabad-500082
Interested candidates contact:
Anisha
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