Program Manager

At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Role Overview:

The Emerging Business Leader (EBL) – Program Manager will play a pivotal role in transforming EBLs into Engagement Managers within an 18–24-month timeframe. This role is crucial in ensuring the recruitment of top talent, their training, and strategic deployment. You will collaborate with Global Business Head and Strategic Business Leaders to place EBLs in the right accounts and new business development (NBD), identify rotation opportunities, and provide access to leadership. Additionally, you will ensure governance through metrics, adherence to the playbook, and regular reporting to stakeholders.

Key Responsibilities
 

Acquisition & Onboarding:

• Collaborate with the Leadership Hiring team to onboard EBL freshers and lateral hires from campus, including identification, interviews, selection, and onboarding.

• Work with Delivery, HRBP, and RMG teams to identify internal candidates for transition from Delivery to Sales roles.

• Develop and monitor success measures to evaluate the effectiveness of the onboarding process.

Sales Training:

• Partner with internal stakeholders to define and update the existing playbook content, structure, and resources.

• Curate training content and materials, and tools to enhance the speed, capability, and efficiency of the EBLs.

• Review and standardize existing development programs.

• Continuously review and monitor feedback to improve learning experiences.

• Collaborate with sales leaders to facilitate learning.

• Establish metrics to assess the effectiveness of training programs, collect and analyze feedback, and make necessary improvements to enhance participant experience and learning outcomes.

Program Management:

• Strategic Deployment: Collaborate with Global Business Head and Strategic Business Leaders to place EBLs in appropriate accounts and NBD opportunities. Regularly connect with EBLs to assess their progress. Monitor SFA – to track performance and see progress. Identify and facilitate rotation opportunities to provide necessary experience in consultation with the SBL & Global Business Head. Keep a watch on the SFA – to see progress. Enable EBLs access to leaders for mentoring to foster professional development. Be in regular touch with the EBL managers for continuous feedback to ensure timely interventions and course corrections.

• Governance and Metrics: Ensure governance by tracking metrics, following, and updating the playbook, and reporting to stakeholders on an agreed periodic basis.

• Program Manage: The EBL program, Sales Leadership Development (Band 3) and any other functional projects that may come.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

• Bachelor's degree in Engineering, Sales, Marketing and MBA.

• 15-18 years of experience, preferably in supporting sales function

• Excellent knowledge of Microsoft Products – PowerPoint, Excel

• Comfortable working with CFTs and teams across functions and levels

• Comfortable partnering with stakeholders across levels, functions, and geographies

• Strong Program / Project Management, critical thinking, and systems thinking is a must.

• Self-starter. Hands on. Must be proactive, independent and resourceful, with a 'can do' 

attitude

• Ability to work effectively in a fast-paced, dynamic, and often virtual environment, with strong multi-tasking and adaptability to changing priorities.

• Confident and Articulate. Excellent verbal and written communication skills are a must

• Desire to evolve, learn and grow – Aspiration, Humility, and Hunger

Prior Experience in Sales preferred.

Applicable Bands: 2A & 3B

Location: Bangalore