Account Receivable with Big 4 Company_Hyderabad

7 days ago

Hyderabad, Telangana, India Dynpro Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Hello,

We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp

Payroll: Dynpro India Pvt Ltd (C2H/ Contract2Hire)

Role: Associate Analyst

Experience: 1-4 Years

Hybrid Model

Work Location: Mind space - Hyderabad

Shift timings: 2PM to 11PM

Must Have: Account receivable experience

  • Daily activity Working on customer queries: To work on all accounts receivable queries received from internal and external client each day in a prompt, professional and efficient manner.
  • Contact client via phone, email and make sure the collection queries are resolved on time.
  • Understanding and complying with firms policies and procedures in relation to Debtor Management and the firms business rules.
  • Identify delinquent accounts, take appropriate action, and record notes in the system
  • Interact with internal and external client to resolve issues related to PO, Billing, Cash posting and other general queries.
  • Monitor customer account details for non-payment, delayed payments and other irregularities.
  • Research and resolve payment discrepancies.
  • Escalation: Confirm that proper escalation procedures are followed according to most effective business practices.
  • Communication: Should be able to communicate effectively with customers, peers and senior team members and client service teams.
  • Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to manager or senior analyst

KPIs

  • Reduction of aged AR items especially that are over 90+ days.
  • Strong adherence to TAT for responding to email and telephone queries.
  • Completion of all required training programs, contribution to continued process improvement
  • Participation in team and service line events

Key Competencies

  • Attention to details and accuracy
  • Good oral and written communication skills
  • Organizational skills
  • Information management
  • Problem analysis and problem-solving skills
  • Team player
  • Sense of urgency
  • Customer service Skill
  • Basic knowledge of excel

Virtual Interview: (Zoom Interview)

  • Screening Interview on communication and job profile
  • L1 Technical Interview
  • L2 Managerial Round

Note: Kindly share your CV on the below mentioned details if your profile is match

Experience:

Ctc:

Exp ctc:

Notice period:

Thanks & Regards

Soumya Soudi

Executive- Talent Acquisition

Whatsapp No:

Dynpro India Pvt Ltd

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