Systems Analysis Lead Analyst

Systems Analysis Lead Analyst (Oracle ERP)

ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don't, won't or can't. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Position Overview

In this role, you will provide hands-on software engineering and production support for one of our enterprise Finance Technology teams. You will be working on enterprise financial and accounting systems critical to the operational success of Evernorth Health Services, US Employer, and International business segments within The Cigna Group. The focus of the work will be to ensure the operational stability of our Oracle Fusion Cloud Enterprise Resource Planning (ERP) & Oracle E-Business Suite (EBS) application suite.

This is a hands-on position with visibility to the highest levels of Finance Technology management who are motivated to see the successful results of our efforts. The role focuses on enabling Cigna's financial transformation to the cloud using the latest technologies and development techniques within the Oracle cloud infrastructure stack, including Software as a Service (SaaS) and Platform as a Service (PaaS) capabilities.

Responsibilities

·       Provide incident management and problem resolution.

·       Support end user requests in a timely manner.

·       Monitor environments, applications, and batch jobs.

·       Conduct data reconciliations within Oracle Cloud ERP / EBS R12 applications and between Oracle Cloud ERP / EBS R12 and external applications.

·       Coordinate with Oracle Support via creating tickets and change requests for issue resolutions, applying patches, ensuring environments are addressed for any security vulnerabilities, and database refreshes.

·       Work independently on break fixes, code promotion to different environments.

·       Identify gaps in the systems/applications/integrations and plug them as needed.

·       Work on process improvements.

·       Gather requirements from Business and work on minor enhancements to existing systems and processes.

Qualifications

Required Skills:

• Oracle Cloud ERP Financial & Oracle eBusiness Suite R12 (GL/ FAH/ AP/ FA modules)
• Strong knowledge of entire Oracle stack and other complimentary products needed for Oracle Integration Cloud (OIC – ICS (Integration Cloud Service), VBCS (Visual Builder Cloud Service), and PCS (Process Cloud Service) Implementations.
• Experience in OIC Integration Implementations and running Oracle PaaS components.
• Experience in Financial Accounting Hub/ AHCS would be a plus.
• SQL*Plus, PL/SQL, UNIX Shell script, BI Publisher development
• Strong knowledge of Implementing OIC integrations with Oracle Financials.
• Excellent analytical/troubleshooting skills.
• Excellent written and verbal communication skills.
• Able to effectively communicate across teams and roles.
• Ability and desire to thrive in a proactive, high-pressure environment.

Required Experience & Education: 

• Bachelor's degree in computer science or a related discipline.
• Proven experience of 5-8 years of solid, diverse work experience in IT with a minimum of 4 years' experience in Oracle Cloud ERP application design, development, and implementation.

Location & Hours of Work

Hyderabad Innovation Hub – In-Office

11:30AM – 8:30 PM IST

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.