Tele Caller Executive

4 days ago

Bengaluru, Karnataka, India VCARE Full time ₹ 1,80,000 - ₹ 2,16,000 per year
  • Inbound calls: Answer calls from customers, address inquiries, resolve problems, and handle complaints professionally.
  • Outbound calls: Make calls to potential and existing customers to promote products or services, follow up on leads, and nurture customer relationships.
  • Customer support: Provide information on products, services, and company policies, and assist with issues or problems.
  • Record keeping: Maintain accurate and detailed call logs and update customer records in the CRM system.
  • Performance: Meet daily and weekly call targets, sales goals, or other performance metrics.
  • Team collaboration: Work with sales or support teams to improve overall customer experience and share feedback.

Required skills and qualifications

  • 12 th or Inter (min requirement)
  • Strong verbal communication and interpersonal skills.
  • Proficiency in the primary language of the customer base (e.g., Kannada,English).
  • Ability to memorize and adapt scripts to different conversational situations.
  • Basic computer skills, including data entry and experience with CRM software is a plus.
  • Resilience to handle rejection and pressure from high call volumes.
  • Customer-focused approach with the ability to build rapport.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹15,000.00 per month

Work Location: In person

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