Tele Caller Executive
21 hours ago
Tele caller / BPO Tele caller (Inbound & Outbound) – MG Road, Bengaluru
Key Responsibilities
- Handle both inbound and outbound calls for enquiries and follow‑ups of leads
- Convert leads into confirmed sales through effective persuasion, objection handling, and relationship
- Address and resolve customer complaints, grievances, and service issues promptly
- Update and maintain accurate contact databases and call logs
- Use prepared scripts to inform clients about products/services, upsell, and cross‑sell
- Capture key customer insights by asking relevant questions and noting important
- Liaise with field sales or service team by passing lead acceptances, complaints, and updates
- Attend regular team meetings to review performance goals and targets
- Maintain professionalism, patience, persistence, and open to feedback
Required Skills & Traits
- Excellent verbal communication and interpersonal skills
- Patient, persuasive, persistent, with a service mindset
- Ability to handle critique, adapt to processes, and uphold team harmony
- Familiarity with CRM tools, Microsoft Office, and proper record‑keeping
- Competency in upselling and closing simple sales leads
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Bengaluru District, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Telecommunication: 2 years (Required)
Language:
- Kannada (Required)
- Hindi (Required)
- Tamil (Required)
Location:
- Bengaluru District, Karnataka (Preferred)
Work Location: In person
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