
Dispatcher – U.S. Trucking Operations
1 week ago
About the Role
We are looking for motivated individuals to join our dispatch team and support U.S. trucking operations. As a Dispatcher, you will be responsible for assigning loads, coordinating with drivers, ensuring timely deliveries, and keeping customers updated. This role demands strong communication skills, multitasking ability, and quick problem-solving.
Key Responsibilities
- Load Assignment: Allocate loads to trucks based on customer needs, driver availability, and equipment readiness.
- Route Planning: Identify efficient and safe delivery routes with a focus on time and fuel savings.
- Driver Communication: Maintain constant contact with drivers to monitor trip progress, provide updates, and resolve issues.
- Load Tracking: Utilize dispatch software and GPS systems (e.g., LoadStop, Samsara) to track shipments and keep customers informed.
- Issue Resolution: Respond quickly to unexpected challenges such as delays, traffic, weather, or breakdowns.
- Compliance Monitoring: Ensure adherence to RTO rules, driving hours, and safety regulations.
- Documentation: Verify and maintain essential documents like BOL, POD, trip sheets, and logs.
- Customer Coordination: Work closely with shippers, receivers, and brokers to confirm pickup/delivery schedules and resolve concerns.
- Record Keeping: Maintain accurate driver logs, trip reports, and delivery records.
- Team Contribution: Support company objectives by following safety guidelines, maintaining a positive attitude, and performing other duties as required.
Preferred Candidate Profile
- Strong verbal and written communication skills.
- 0–2 years of experience preferred (freshers with excellent communication may apply).
- Computer savvy with proficiency in Microsoft Office Suite.
- Ability to multitask, manage multiple processes, and work under pressure.
- Quick thinker with sound judgment and adaptability.
- Strong sense of teamwork and collaboration.
- Prior experience in U.S. trucking operations, especially with LoadStop and Samsara, will be highly valued.
Shift & Work Details
- Shift: Night shift (9 hours)
- Work Days: 6 days a week
- Location: Rajajinagar, Bangalore (In-office role)
Compensation & Benefits
- Salary: ₹24,999 – ₹49,999 per month (based on experience and communication skills)
- Benefits:
- Provident Fund
- Paid Time Off
Share your resume to
Job Types: Full-time, Permanent, Fresher
Pay: ₹24, ₹49,999.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
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