Dispatch Supervisor

2 days ago

Bengaluru, Karnataka, India cherishX Full time ₹ 2,00,000 - ₹ 2,50,000 per year

About CherishX

CherishX is India's leading celebrations company, offering unique décor experiences, surprise setups, and personalized gifting across multiple cities. With our growing operations, we are looking for a Dispatch Supervisor in Bangalore to ensure smooth and timely execution of daily bookings and deliveries.

Key Responsibilities

Booking & Packaging Coordination

  • Check all daily and upcoming bookings on the dashboard.
  • Inform the packaging team in advance to prepare materials for decoration setups.

Delivery & Team Management

  • Assign bookings to in-house delivery executives and decorators based on availability and efficiency.
  • Monitor attendance and manage the availability schedule of delivery boys and executives.

Communication & Coordination

  • Share booking updates, delivery possibilities, and timing adjustments with internal teams on Slack & WhatsApp.
  • Coordinate with external partners and third-party delivery services to ensure smooth dispatch.

Dispatch & Logistics

  • Ensure all bookings are dispatched with the required material as per the correct time slots, without delays.
  • Optimize the use of in-house team and third-party delivery apps for efficient logistics.
  • Operational Excellence
  • Track delivery timelines and proactively resolve dispatch issues.
  • Maintain accountability for timely and accurate deliveries, ensuring high customer satisfaction.

Requirements

  • Proven experience in dispatch/logistics/warehouse/supply chain supervision (2–4 years preferred).
  • Strong team management and coordination skills.
  • Familiarity with delivery apps and dispatch software/tools.
  • Excellent communication skills in English and Hindi (Kannada preferred).
  • Ability to work in a fast-paced environment and handle time-sensitive bookings.

What We Offer

  • Competitive salary with performance-based incentives.
  • Opportunity to grow in a fast-scaling celebrations company.
  • Work in a collaborative, energetic, and creative environment.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Provident Fund

Expected Start Date: 14/09/2025

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