
Dispatch Supervisor
1 day ago
About CherishX
CherishX is India's leading celebrations company, offering unique décor experiences, surprise setups, and personalized gifting across multiple cities. With our growing operations, we are looking for a Dispatch Supervisor in Bangalore to ensure smooth and timely execution of daily bookings and deliveries.
Key Responsibilities
Booking & Packaging Coordination
- Check all daily and upcoming bookings on the dashboard.
- Inform the packaging team in advance to prepare materials for decoration setups.
Delivery & Team Management
- Assign bookings to in-house delivery executives and decorators based on availability and efficiency.
- Monitor attendance and manage the availability schedule of delivery boys and executives.
Communication & Coordination
- Share booking updates, delivery possibilities, and timing adjustments with internal teams on Slack & WhatsApp.
- Coordinate with external partners and third-party delivery services to ensure smooth dispatch.
Dispatch & Logistics
- Ensure all bookings are dispatched with the required material as per the correct time slots, without delays.
- Optimize the use of in-house team and third-party delivery apps for efficient logistics.
- Operational Excellence
- Track delivery timelines and proactively resolve dispatch issues.
- Maintain accountability for timely and accurate deliveries, ensuring high customer satisfaction.
Requirements
- Proven experience in dispatch/logistics/warehouse/supply chain supervision (2–4 years preferred).
- Strong team management and coordination skills.
- Familiarity with delivery apps and dispatch software/tools.
- Excellent communication skills in English and Hindi (Kannada preferred).
- Ability to work in a fast-paced environment and handle time-sensitive bookings.
What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to grow in a fast-scaling celebrations company.
- Work in a collaborative, energetic, and creative environment.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Expected Start Date: 14/09/2025
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