Technical Writing Analyst

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Job Category
Enterprise Technology & Infrastructure

Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

• Job Description

Turn your interests in technology and explain how things work into a career If you're studying creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We're based in Hyderabad and we've got one of the best technical writing teams in the business. We work collaboratively with developers, quality engineers, product managers, and usability experts

to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides. We create Trailhead online learning tutorials, videos and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, and are interested in producing high-quality documentation. You'll learn innovative technical communication tools and Agile methodologies to build a career

Responsibilities Includes But Not Limited To
Create and update documentation and user assistance for Salesforce Products.

Experience/Skills Required

• Excellent writing and editing skills
• Ability to meet tight deadlines
• Ability to adhere to styles and processes
• Knowledge of XML or HTML
• Ability to learn new technologies quickly
• Focus on quality and details
• Strong team player
• Customer advocate
• Working towards a Bachelor's or Master's degree in a technical or communications field

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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