Customer Service Executive

2 weeks ago

Bengaluru, Karnataka, India Prerana Motors Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are hiring Customer service Executive Profile for Bangalore Lalbagh Location

If you have a similar experience apply on this

Executive Customer Service (Care).

We are an automobile dealership for Tata Motors Ltd., looking for talented

Telemarketers to join our Motor Insurance Renewal team at central Bangalore.

You will be responsible for timely renewals of our customers policies by regular

outbound calls, as well as emails and messaging.

The ideal candidate has strong customer handling skills, is persuasive and hard-

working with good communication in English and local languages.

Entry level position, with fresher's welcome and good scope for growth. Graduates of

22-26 yrs age only considered.

Necessary training provided at induction and at regular intervals.

Compensation as per industry standards with all statutory benefits of leave, ESI, PF,

bonus etc.

Required skills:


• Good communication skills for voice calls, emails and messaging


• Fluency in English and Kannada compulsory


• Hard working, professional and courteous


• Fast learner with working knowledge of computers.

Job Description :


• Send renewal notices and reminders by email and messaging


• Make follow-up outbound calls to customers, explaining all features and

benefits of the policy clearly


• Understand queries, identify customer needs and provide solutions

accordingly


• Maintain all records on dedicated software and follow-up at regular intervals


• Close successful leads by enabling payments and issuing policies


• Any other related work as assigned by supervisor

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