Senior US Mortgage Underwriter

1 day ago

Delhi Greater Noida NCR Noida, India Ocrolus East Full time US$ 40,000 - US$ 80,000 per year

Job Description:

We are seeking a detail-oriented and articulate Senior US Mortgage Support Analyst to join our support team. The ideal candidate will have excellent written and verbal communication skills, strong understanding of numbers, and experience in the US mortgage domain. You should be comfortable understanding how loans are processed in systems like Encompass, reviewing documents such as Form 1003, VOE, VOD, VOR, and interpreting income and credit details. This role requires analytical thinking, customer-first attitude, and the ability to use SQL to investigate data when needed.

The position is based in Noida and will involve working onsite (WFO) for five days per week during night shift hours.

Key Responsibilities:

  • Act as the first point of contact for customers - so requires excellent verbal and written communication skills

    • Handle support tickets and customer calls to solve queries in a timely manner

    • Provide clear, professional, and helpful responses to customer questions

    • Work with internal teams to resolve issues and verify information using SQL when required

    • Maintain accurate records of customer issues, resolutions, and follow-ups

    • Identify recurring issues and report patterns that may require process fixes

    • Contribute to FAQs, knowledge bases, and support documents to improve customer experience

    • Meet defined service-level targets and quality standards
  • Mortgage Process Knowledge

Required Skills:

  • Ability to read and understand financial statements

    • Minimum 2 years of relevant experience

    • Strong spoken and written communication skills with polite and professional tone

    • Good analytical thinking and problem-solving ability

    • Skilled in MS Office, especially Excel and Word

    • Ability to manage time, prioritize tasks, and handle multiple issues

    • Experience working in the US mortgage process

    • Comfortable working from the office in a fixed night shift, Monday to Friday

Preferred Skills:

  • Familiarity with ticketing systems like Jira, Zendesk, Freshdesk, Salesforce Service Cloud, etc.
  • Understanding of data privacy and confidentiality practices

  • Underwriter - US Mortgage

    4 weeks ago

    Greater Hyderabad Area, India Talentgigs Full time

    JOB TITLE:U.S Mortgage Underwriter SHIFT TIMING: Must be open for Night Shift POSITION TYPE: Full-Time LOCATION: Chennai Experience Range: 0.6 months – 8 years Notice period: UP TO 45Days Job description A Mortgage Underwriter plays a crucial role in the mortgage lending process by assessing the creditworthiness and risk profile of potential borrowers. The...

  • Underwriter - US Mortgage

    3 weeks ago

    Greater Hyderabad Area, India Talentgigs Full time

    JOB TITLE:U.S Mortgage UnderwriterSHIFT TIMING: Must be open for Night Shift POSITION TYPE: Full-TimeLOCATION: Chennai Experience Range: 0.6 months – 8 years Notice period: UP TO 45DaysJob descriptionA Mortgage Underwriter plays a crucial role in the mortgage lending process by assessing the creditworthiness and risk profile of potential borrowers. The...

  • Underwriter - US Mortgage

    1 week ago

    Greater Hyderabad Area, India Talentgigs Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JOB TITLE:U.S Mortgage UnderwriterSHIFT TIMING: Must be open for Night Shift POSITION TYPE: Full-TimeLOCATION: Chennai Experience Range: 0.6 months – 8 years Notice period: UP TO 45DaysJob descriptionA Mortgage Underwriter plays a crucial role in the mortgage lending process by assessing the creditworthiness and risk profile of potential borrowers. The...

  • US Mortgage underwriter

    2 days ago

    New Delhi, India Talentgigs Full time

    JOB TITLE:U.S Mortgage Underwriter SHIFT TIMING: Must be open for Night ShiftPOSITION TYPE: Full-TimeLOCATION: ChennaiExperience Range: 0.6 months – 8 yearsNotice period: UPTO45DaysJob description A Mortgage Underwriter plays a crucial role in the mortgage lending process by assessing the creditworthiness and risk profile of potential borrowers. The...

  • Senior Analyst – US Mortgage Underwriting

    3 weeks ago

    New Delhi, India Myfinser Full time

    About Myfinser GlobalMyfinser is a global services company delivering virtual business process solutions to clients worldwide. We specialize in supporting the mortgage finance industry, providing top-tier Hard Money Loan Processing and Underwriting services to leading U.S.-based clients recognized for excellence in real estate lending, capital markets, and...

  • Senior Mortgage Underwriter

    8 hours ago

    Delhi, India Stellar Outsourcing Solutions Full time

    About the Company We are a leading company in the US mortgage underwriting industry, dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to streamline the mortgage process while maintaining the highest standards of integrity and professionalism. We foster a culture of collaboration, inclusivity, and continuous...

  • Senior Analyst – US Mortgage Underwriting

    2 weeks ago

    New Delhi, India Myfinser Full time

    About Myfinser GlobalMyfinser is a global services company delivering virtual business process solutions to clients worldwide. We specialize in supporting the mortgage finance industry, providing top-tier Hard Money Loan Processing and Underwriting services to leading U.S.-based clients recognized for excellence in real estate lending, capital markets, and...

  • US Mortgage Live Underwriter

    3 weeks ago

    New Delhi, India Career Guideline Full time

    We’re Hiring | US Mortgage Live UnderwriterJob Title: US Mortgage Live UnderwriterLocation: #Bangalore | #Pune | #Chennai | Work From HomeExperience: Minimum 3+ years of US mortgage underwriting (with at least 1 year in live underwriting)Salary: Up to ₹15 LPAKey ResponsibilitiesReview and analyze mortgage loan applications for eligibility, accuracy, and...

  • US Mortgage Live Underwriter

    2 weeks ago

    New Delhi, India Career Guideline Full time

    We're Hiring | US Mortgage Live UnderwriterJob Title: US Mortgage Live UnderwriterLocation: #Bangalore | #Pune | #Chennai | Work From HomeExperience: Minimum 3+ years of US mortgage underwriting (with at least 1 year in live underwriting)Salary: Up to ₹15 LPAKey ResponsibilitiesReview and analyze mortgage loan applications for eligibility, accuracy, and...

  • Senior Mortgage Underwriter

    1 week ago

    Delhi, India Firstsource Full time

    Underwriter and Sr UnderwriterExperience required for the Job: 3+ yearsJob Location: (Remote) Mumbai/Chennai/ Bangalore/ HyderabadKey skills: Underwriting, US mortgagePosition OverviewCandidate should have total 3+ years of US mortgage underwriting experience with Post closing underwriting.· Well versed with FNMA. FHLMC, knowledge of GNMA and investor...