ServiceNow Developer | 4-12 Years | PAN India

1 week ago

Hyderabad, Telangana, India Capgemini Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description - Grade Specific

Your Role:

We are seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have hands-on experience with core modules including ITSM, CSM, FSM, and HRSD, and a strong understanding of ServiceNow best practices and architecture.

In this role, you will play a key role in:

  • Develop and configure custom applications and workflows on the ServiceNow platform.
  • Implement and maintain modules such as ITSM (Incident, Problem, Change), CSM (Customer Service Management), FSM (Field Service Management), and HRSD (HR Service Delivery).
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Integrate ServiceNow with external systems using REST/SOAP APIs.
  • Perform system and data analysis, troubleshooting, and issue resolution.
  • Maintain documentation and ensure compliance with development standards.

Required Skills:

  • Strong proficiency in ServiceNow development including scripting (JavaScript), UI policies, business rules, and flow designer.
  • Experience with ITSM, CSM, FSM, HRSD modules.
  • Knowledge of ServiceNow architecture and data model.
  • Familiarity with Agile/Scrum methodologies.
  • Excellent problem-solving and communication skills.
Skills (competencies)

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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