Servicenow Developer

2 weeks ago

Hyderabad, Telangana, India Viraaj HR Solutions Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Industry & Sector:
Enterprise IT Services & Software — Digital Workflow Automation and IT Service Management (ITSM). We deliver end-to-end ServiceNow implementations, platform engineering and integrations for large enterprise customers across India and APAC. This on-site role is focused on hands-on ServiceNow development to accelerate operational efficiency and automation.

Role:
ServiceNow Developer (On-site, India)

Role & Responsibilities

  • Design, develop and maintain ServiceNow scoped applications using Server and Client scripts, Script Includes, Business Rules, UI Actions and UI Policies following platform best practices.
  • Build and enhance Service Portal pages, widgets and Service Catalog items to deliver seamless user experiences and self-service flows.
  • Implement integrations and data flows using REST/SOAP APIs, MID Server, Import Sets, Transform Maps, and orchestration for third-party systems.
  • Author and optimize Flow Designer workflows and custom workflow activities to automate core ITSM processes (Incident, Problem, Change, CMDB updates).
  • Troubleshoot production issues, perform unit testing, peer code reviews, and contribute to release activities and documentation for deployments.
  • Collaborate with product owners, infrastructure and QA teams to gather requirements, estimate work, and deliver scalable, secure platform solutions.

Skills & Qualifications
Must-Have

  • 4+ years of hands-on ServiceNow development experience (scoped apps, scripting, Service Portal, Flow Designer).
  • Strong JavaScript skills including Glide API, client/server scripting and REST integration experience.
  • Practical knowledge of ITSM modules (Incident, Change, Problem, CMDB) and experience implementing related workflows.
  • Experience with MID Server, Orchestration, Import Sets/Transform Maps, LDAP/SSO integrations and security controls.
  • Bachelor's degree in Computer Science, Information Technology or equivalent; able to work on-site in India.

Preferred

  • ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD); familiarity with Automated Testing Framework and Update Sets.
  • Experience with performance tuning, CI/CD patterns for ServiceNow, and enterprise-scale implementation best practices.

Benefits & Culture Highlights

  • On-site, hands-on role with exposure to full lifecycle ServiceNow implementations and enterprise integrations.
  • Collaborative engineering culture with opportunities for certification sponsorship and technical growth.
  • Competitive compensation aligned to experience and clear career progression within platform engineering.

Keywords: ServiceNow Developer, ServiceNow Implementation, ITSM, Flow Designer, Service Portal, REST integrations, MID Server, Scoped Applications, JavaScript, ServiceNow Certification.

Skills: itsm,cmdb,servicenow

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