Head Operations

18 hours ago

Indore, Madhya Pradesh, India Elses Digital System Pvt. Ltd. (OPPO) Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Operations Head

Location: Head Office Indore M.P.

Company: Elses Digital System Pvt. Ltd. (OPPO)

Experience Required: Minimum 5+ years in a similar operations leadership role.

At Elses Digital System Pvt. Ltd., we believe that strong leadership is the backbone of successful operations. We are looking for a strategic, hands-on, and experienced Operations Head to lead and scale our internal functions across multiple departments including HR, Training, Finance, After-Sales Service, Sales, and Warehouse Ecommerce.

The ideal candidate is a proactive leader with a proven ability to manage cross-functional teams, streamline processes, and drive growth with accountability and innovation.

Key Objectives

  • Build and implement a streamlined operational strategy to enhance productivity.
  • Improve interdepartmental coordination, efficiency, and effectiveness.
  • Strengthen team performance through clear KPIs and leadership mentoring.
  • Identify opportunities for cost-saving, innovation, and business growth.
  • Align operations with the company's vision and long-term goals.

Responsibilities

  • Oversee day-to-day operations across all departments (HR, Finance, Training, Service, Sales, Warehouse, Stores and Website).
  • Define and track performance metrics, ensuring operational goals are met.
  • Lead recruitment, training, and development initiatives to build high-performing teams.
  • Design and enforce company-wide processes, SOPs, and compliance standards.
  • Monitor budgets, expenses, and resource utilization efficiently.
  • Collaborate with senior leadership to execute business strategies.
  • Ensure timely resolution of conflicts, employee grievances, and inter-team issues.
  • Promote a positive and productive work culture across the organization.

Required Skills & Qualifications

  • Minimum 5 years of experience in operations leadership or a similar role.
  • Exceptional leadership, delegation, and team-building skills.
  • Excellent analytical, problem-solving, and decision-making capabilities.
  • Proficiency in planning, budgeting, and reporting.
  • Strong communication and organizational skills.

Preferred Qualifications

  • Bachelor's/Masters degree in Business Administration, Operations, or related field.
  • Experience in handling Finance, compliance, audits, and performance evaluation systems.

To apply please share resume on email -

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