Customer Relationship Manager

2 days ago

Lucknow, Uttar Pradesh, India RUDRANSH SOLARTECH Full time ₹ 42,00,000 - ₹ 66,00,000 per year

About Us

Rudransh Solartech is a fast-growing company in the renewable energy sector, committed to delivering "Clean Energy for a Brighter Tomorrow." With offices in across Uttar Pradesh, we specialize in solar panel installation and sustainable energy solutions in entire region.

Position Overview

We are looking for a Customer Relationship Manager (CRM) who will be the primary point of contact for our customers. The CRM will play a key role in ensuring excellent customer service, building long-term client relationships, and supporting sales growth by providing after-sales support and personalized engagement.

Key Responsibilities

  • Build and maintain strong, long-lasting customer relationships.
  • Act as the main contact point for clients, addressing their queries, concerns, and service requests.
  • Assist in generating new business opportunities through referrals and client satisfaction.
  • Maintain regular follow-ups with customers to ensure service quality and timely resolution of issues.
  • Collaborate with the sales and technical team to ensure seamless project execution.
  • Manage customer databases, maintain accurate records, and update client interactions in CRM tools.
  • Conduct periodic client satisfaction surveys and provide insights for service improvements.
  • Educate customers about solar solutions, products, and services offered by Rudransh Solartech.

Requirements/Qualification

  • Bachelor's degree / 12th Pass.
  • Excellent communication and interpersonal skills (English & Hindi).
  • Strong problem-solving ability and a customer-first attitude.
  • Ability to work both independently and as part of a team.

What We Offer

  • Competitive salary with performance-based incentives.
  • Opportunity to grow in the fast-evolving renewable energy sector.
  • Supportive and collaborative work environment.
  • Training in solar products and solutions.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹45,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Paid sick time
  • Paid time off
  • Work from home

Work Location: In person

Speak with the employer

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