GM - Account Director

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role
Account Director

Job Level/ Designation
M3/GM

Function / Department
Enterprise/Strategic Accounts

Location
Bangalore

Job Purpose
To position VIL as the preferred Technology partner by using thought leadership, Industry insights and Design thinking.

To drive business outcomes by partnering with CXOs to co-create value.

Key Result Areas/Accountabilities

• Responsible for overall Account strategy
• Own C-level / E-level / LOB Heads engagement
• Planning, Executing & Participating in Customer Advisory Boards (CABs) / Industry Forums / Customer Endorsements
• Co-create value for customers through transformational deals
• Account level P&L ownership

Key Performance Indicators

• Financial Metrics - Revenue, EBIDTA, Account P&L
• Competitive – Share of Wallet & NPS
• Pipeline – Quality/Quantity, Conversion, Win Loss rate, SFDC compliance
• Product Penetration Index (PPI) ratio and contribution to revenue
• Transformational Deals (As defined)
• Customer Advisory Boards (CABs) /Industry Forum Participation with SLT engagement / Customer Endorsements (Defined Quality and Quantity)

Core Competencies, Knowledge, Experience
Sales Capability

• Strategic view of Customer, Market, Competition
• Solution Selling – create transformational deals and lead large complex sales
• Proven track record of C-Level / E-level relationship building

Knowledge

• Commercial acumen
• Understanding of Agile Framework and project / program management
• Master VIBS Products and propositions

Leadership Skills

• Manage multiple stakeholders internal and external and high influencing skills

Personal Gravitas
Must Have Technical/ Professional Qualifications

• Sales experience - 12 to 15 years in technology B2B Sales
• Experience handling Strategic Accounts and C-level engagement
• Education: MBA and Engineering background preferred
• Preferred Industry: Technology, IT, Telecom

Vodafone Idea Limited
(formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership