
Risk and Compliance
3 days ago
Operations Team Lead - Risk & Compliance
Location:
New Delhi, India
Experience
: 6-8 years (with 3+ years in Team Leadership experience)
Company
: The Kaptive )
Client
: A Leading European Digital Platform
Job
Type: Full-Time
About the Role
We are looking for an experienced Operations Team Leader – Risk & Compliance to lead and grow a compliance operations team for one of our strategic global clients. This role requires a mix of operational excellence, team leadership, and stakeholder management, along with a strong understanding of compliance and risk frameworks.
The ideal candidate has a proven track record of managing day-to-day operations, driving process improvements, and building high-performing teams in dynamic environments.
Key ResponsibilitiesOperational Excellence & Controls
- Oversee daily compliance operations with a focus on accuracy, timeliness, and efficiency.
- Establish and maintain SOPs, process controls, and governance frameworks.
- Run dashboards, MIS, and compliance reports to track performance and ensure transparency.
- Conduct periodic checks and internal audits to maintain compliance standards.
People & Leadership
- Manage, mentor, and develop a team of risk and compliance analysts.
- Create structured career growth and training opportunities for team members.
- Build a culture of accountability, collaboration, and continuous improvement.
Process & Transformation
- Identify opportunities for process optimization and automation.
- Maintain updated knowledge repositories and documentation for operational consistency.
- Drive continuous improvement initiatives to enhance compliance operations.
Stakeholder Management
- Act as the point of contact between compliance operations and client leadership.
- Collaborate with internal functions (Finance, HR, Product, Quality, Customer Experience) to support business goals.
- Participate in governance meetings and represent compliance performance to senior stakeholders.
Skills & Experience
- 6–8 years of experience in operations, risk, compliance, or audit, with 3+ years of team management experience.
- Proven experience in managing successful client operations, with familiarity in creating dashboards and using automation tools to drive efficiency and transparency.
- Strong analytical, problem-solving, and stakeholder management skills.
- Shared Services / Technology sector experience is a big plus.
Preferred Qualifications
- Postgraduate degree in Business Administration, Commerce, Finance, Risk Management, or Law.
- Certifications like ACAMS, CFE, Six Sigma are a strong advantage.
Why Join Us
- Take ownership of risk & compliance operations for a global digital platform.
- Be part of a fast-growing company with a startup-like culture that values agility and innovation.
- Gain exposure to global stakeholders, advanced compliance frameworks, and automation-driven transformation.
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