BPO Senior Agent

1 week ago

Mumbai, Maharashtra, India ENHANCE PLUS CONSULTANT Full time ₹ 3,36,000 - ₹ 5,00,000 per year

HIRING FOR TOP INTERNATIONAL BPO

location : Malad west - Powai - Thane - Airoli

*please note : we do not charge any candidate :)

Requirement :

  • Minimum 6 months of BPO experience required
  • Excellent communication skills
  • Problem Solving skills
  • Strong work history

Job role :

  • Inbound Customer support on voice and chat
  • responding to customer queries in a timely and accurate way, via phone, email or chatIdentifying customer needs and helping customers use specific features
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved

Job Types: Full-time, Permanent, Fresher

Pay: ₹28, ₹44,000.00 per month

Benefits:

  • Life insurance
  • Provident Fund

Application Question(s):

  • Are you serious about joining the job immediately ?

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Customer service: 1 year (Required)
  • BPO: 1 year (Required)

Language:

  • English (Required)

Location:

  • Mumbai Suburban, Maharashtra (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

  • BPO Agent

    2 weeks ago

    Mumbai, Maharashtra, India ENHANCE PLUS CONSULTANT Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    About the company - American FORTUNE 500 Company - International BPOwe don't charge any candidatesVoice and Chat opportunities5 days working , 2 rotational week offsUK Shift - 9 hours bw 11 am to 12 amOne way cab - home dropSolve incoming queries from US and UK customers Salary : 18k-22kas per the experience + double OT bonusRequirement : Hsc + experience /...

  • BPO Associate

    2 days ago

    Mumbai, Maharashtra, India Exxceliq Solutiions Full time ₹ 84,000 - ₹ 12,00,000 per year

    Call Center ExecutiveLocation: Mumbai-based candidates onlyExperience: Fresher or 1 Year experienceCommunication: Good command over Hindi and EnglishRotational ShiftOne Saturday WorkingJob Summary:We are seeking a good Hindi and English speaking freshers or experienced person for BPO agent profileKey Responsibilities:Team Management:Ability to make calls to...

  • Customer Support Agent

    2 weeks ago

    Mumbai, Maharashtra, India Wings Global Services Full time ₹ 4,80,000 per year

    Job Title: Customer Support Agent - International BPO (USA/UK Clients) | Mumbai (Malad) | Up to 40,000/month Call/WhatsApp for quick responseJob Role & Responsibilities: Handle inbound/outbound calls, emails, and chats for USA/UK customers Provide exceptional customer service & resolve queries efficiently Ensure high customer satisfaction with a...

  • Senior BPO Recruitment Specialist

    2 weeks ago

    Navi Mumbai, Maharashtra, India Cyfuture Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: BPO Recruitment SpecialistJob Overview:We are seeking a proactive and dynamic BPO Recruitment Specialist to manage end-to-end hiring for bulk BPO requirements along with occasional IT and non-IT roles. The role will focus on sourcing, screening, salary negotiations, onboarding, and handling employee queries, ensuring smooth workforce management...

  • Senior Executive

    4 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Senior Executive / Team Lead Bulk Hiring (BPO Recruitment)Experience Required: Minimum 3+ yearsLocation: Mumbai (Malad)Job Description:We are looking for a dynamic and target-driven Senior Executive / Team Lead to manage and drive end-to-end bulk hiring for international BPO processes, including voice and chat support roles.Key...

  • Operations Team Lead

    5 days ago

    Navi Mumbai, Maharashtra, India, Maharashtra Three Across Full time

    Job Title: Team Leader – International BPOLocation: Navi MumbaiDepartment: OperationsShift: Rotational Shift (as per business requirement)Reporting To: Operations Manager / Process ManagerJob Summary:We are seeking an experienced and dynamic Team Leader to manage and lead a team of Customer Support Associates for our International BPO operations. The ideal...

  • International bpo voice process(lead collection)

    2 weeks ago

    Mumbai, Maharashtra, India visko Full time ₹ 4,20,000 - ₹ 4,80,000 per year

    Hiring Alert – 3rd Party Collections | Work From Home (Mumbai-based Only - LENDING)We are actively hiring for our 3rd Party Collections process. Please refer to the detailed requirements below:Location: Mumbai-based candidates onlyExperience: Minimum 1 year of International BPO voice experienceCommunication: Excellent spoken EnglishSalary: Up to ₹40,000...

  • Recruiter (BPO)

    1 week ago

    Navi Mumbai, Maharashtra, India Whitefield Careers Full time ₹ 4,20,000 per year

    About the RoleAs a Senior Recruiter with strong BPO and support hiring experience, you will managethe end-to-end recruitment process for customer support, technical support, andrelated operational roles. You will source, screen, and onboard top talent while ensuringalignment with business needs and growth plans.Required Candidate ProfileExperience: 3–5...

  • Senior Content Writer – BPO Industry

    2 weeks ago

    Mumbai, Maharashtra, India ONE POINT ONE SOLUTION Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Competitive compensationWork-life balanceProfessional developmentHealth & wellnessDiversity & inclusionWe recognize the importance of attracting and retaining top talent in a competitive job market. To achieve this, we offer a comprehensive compensation package that includes competitive base pay, performance-based incentives like bonuses, profit sharing, and...

  • Customer support Agent

    4 weeks ago

    Navi Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time

    Job DescriptionHiring Now: Customer Service Executive International BPO (WFO)Location: Thane & Malad (Work from Office)Salary: 21,000 40,000 per monthShifts: Rotational US & Australian Night ShiftsWeek Offs: Rotational 2 Week OffsJoining: ImmediateRequirements- Min. 1 year International BPO (Voice) experience Mandatory- Excellent spoken & written English-...