
BPO Senior Agent
1 week ago
HIRING FOR TOP INTERNATIONAL BPO
location : Malad west - Powai - Thane - Airoli
*please note : we do not charge any candidate :)
Requirement :
- Minimum 6 months of BPO experience required
- Excellent communication skills
- Problem Solving skills
- Strong work history
Job role :
- Inbound Customer support on voice and chat
- responding to customer queries in a timely and accurate way, via phone, email or chatIdentifying customer needs and helping customers use specific features
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
Job Types: Full-time, Permanent, Fresher
Pay: ₹28, ₹44,000.00 per month
Benefits:
- Life insurance
- Provident Fund
Application Question(s):
- Are you serious about joining the job immediately ?
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer service: 1 year (Required)
- BPO: 1 year (Required)
Language:
- English (Required)
Location:
- Mumbai Suburban, Maharashtra (Required)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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