BPO Senior Agent

1 week ago


Mumbai, Maharashtra, India ENHANCE PLUS CONSULTANT Full time ₹ 28,000 - ₹ 4,40,000 per year

HIRING FOR TOP INTERNATIONAL BPO

location : Malad west - Powai - Thane - Airoli

*please note : we do not charge any candidate :)

Requirement :

  • Minimum 6 months of BPO experience required
  • Excellent communication skills
  • Problem Solving skills
  • Strong work history

Job role :

  • Inbound Customer support on voice and chat
  • responding to customer queries in a timely and accurate way, via phone, email or chatIdentifying customer needs and helping customers use specific features
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved

Job Types: Full-time, Permanent, Fresher

Pay: ₹28, ₹44,000.00 per month

Benefits:

  • Life insurance
  • Provident Fund

Application Question(s):

  • Are you serious about joining the job immediately ?

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Customer service: 1 year (Required)
  • BPO: 1 year (Required)

Language:

  • English (Required)

Location:

  • Mumbai Suburban, Maharashtra (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person



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