Hotel Receptionist
2 days ago
We are seeking a professional and customer-focused Hotel Receptionist to join our team. The role involves managing front desk operations, welcoming guests, handling check-in/check-out, answering queries, and ensuring smooth communication between departments. Candidates must have excellent communication skills, a pleasant personality, and the ability to work efficiently in a fast-paced hospitality environment.
Key Responsibilities:
- Greet and assist guests with check-in/check-out procedures.
- Manage reservations, cancellations, and room allocations.
- Handle guest queries, complaints, and requests promptly.
- Coordinate with housekeeping and other departments.
- Maintain accurate records and cash/credit transactions.
Requirements:
- Previous hospitality/front desk experience preferred.
- Strong communication and interpersonal skills.
- Proficiency in basic computer and hotel management software.
- Ability to work in 12-hour rotational shifts.
- Professional appearance and customer-oriented attitude.
Job Type: Full-time
Pay: ₹15, ₹17,000.00 per month
Benefits:
- Leave encashment
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