Lead Support Analyst, Servers, Information Technology

2 days ago

Pune, Maharashtra, India CLSA Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Key Areas of Responsibilities

  • Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
  • Maintain best practices on managing systems and services across all environments
  • Provide L1,L2,L3 level server support similar to current team
  • Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
  • Create and modify scripts or applications to perform tasks
  • Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
  • Collaborate with other teams and team members to develop automation strategies and deployment processes
  • Provide weekend support on scheduled weekend changes
  • Provide on-call support during off hours if needed
  • Participate in Disaster Recovery and BCP drills
  • Manage Physical server infrastructure using remote access
  • Manage and maintain virtual machines in internal ESX farm as well as in AWS
  • Build new physical and virtual servers as per standards
  • Fault finding, analysis and of logging information for reporting of performance exceptions
  • Proactively monitoring system performance and capacity planning
  • Knowledge on servers installed with cluster software and databases.

Requirements

  • The candidate must hold a bachelor's or master's degree or higher in Computer Science, Electronics, or a related discipline.
  • Previous working experience as a Linux Administrator for 8+ years
  • IN depth knowledge of Linux: RedHat both physical and virtual environment
  • Previous working experience with Kubernetes etc. deployed in internal infra.
  • Hands on experience with physical/VM server deployments and commissioning
  • Experience / knowledge on various HPE or other server hardware and architecture
  • Expert in automation using Ansible or any other tools
  • Capable of Automation using scripting language such as Shell, Perl and/or Python scripting
  • Strong problem solving and communication skills
  • MS Windows OS and Cloud technologies will be added advantage
  • Good to have knowledge on Veritas cluster and Veritas Storage Foundation
  • Good to have worked on / knowledge of tools such as BMC TrueSight, ITRS, Service Now, SCOM, CyberArk
  • Strong analytical, organizational, and problem-solving skills are essential, along with the ability to work independently with attention to detail.
  • Fluency in English (spoken and written) is required.
  • Certifications such as Microsoft or VMware are preferred.

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