Tour sales executive

4 days ago

Pune, Maharashtra, India Master Tour Organisers Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Tour Executive (Domestic & International)

Location: Pune, India

Company: Master Tour Organisers Pvt. Ltd. (IATA Accredited)

About the Group

Master Group Empire Pvt. Ltd. is a diversified parent company with a strong presence across multiple sectors, including tourism, construction, overseas education, and pharmaceuticals. With a commitment to excellence and innovation, we deliver high-quality services and create long-term value across industries.

About the Company

Master Tour Organisers Pvt. Ltd. is a reputed IATA-accredited travel company with over three decades of industry experience. Founded in 1992 and formally incorporated in 1995, we provide comprehensive travel solutions both domestically and internationally.

Our services include:

  • Air Ticketing (Domestic & International)
  • Group Tours (Inbound & Outbound)
  • FIT (Free Independent Traveller) Tours
  • Train Ticketing
  • Visa Assistance
  • Hotel Bookings
  • Private Car and Bus Rentals
  • Customized Holiday Packages
  • Travel Insurance
  • Cruise Bookings

Our clientele ranges from individual travellers and groups to corporate clients and government agencies worldwide, reflecting our credibility and trust in the travel industry.

Job Summary

We are looking for a dynamic, enthusiastic, and customer-focused Tour Executive (Domestic & International) to join our team. The role involves planning and managing both domestic and international tour packages, coordinating with vendors, handling client queries, and ensuring seamless travel experiences. The ideal candidate should have strong destination knowledge, operational expertise, and a passion for delivering exceptional service.

Key Responsibilities

  • Design and execute customized domestic and international tour packages for individuals, groups, and corporate clients.
  • Coordinate with hotels, transport providers, local operators, DMCs, and other vendors worldwide.
  • Handle bookings, confirmations, invoicing, and documentation for both domestic and international travel.
  • Assist clients with visa guidance, travel insurance, and related formalities.
  • Respond promptly to client inquiries, prepare quotations and itineraries, and ensure smooth end-to-end travel management.
  • Monitor and resolve client concerns before, during, and after travel to ensure a hassle-free experience.
  • Stay updated on domestic travel trends, international travel advisories, entry requirements, and visa policies.
  • Maintain detailed client records, including preferences, bookings, payments, and feedback.
  • Generate periodic reports and support management in improving service quality and competitiveness.

Qualifications

  • Experience: 24 years in tour planning/operations (domestic and/or international).
  • Education: Graduate/Degree in Travel & Tourism, Hospitality, or a related field preferred.
  • Strong knowledge of Indian and global travel destinations, air routes, accommodations, and logistics.
  • Familiarity with visa processes, foreign exchange, and international travel insurance.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in MS Office and basic travel management tools.
  • Ability to work under pressure, manage multiple tasks, and meet deadlines.
  • Passion for travel with a customer-first mindset.

Employment Type: Full-Time

Benefits: Performance incentives

Contact: Priyadarshani HR

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