Tour Operations Executive

1 day ago


Pune, Maharashtra, India Rayna Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Tour Operations Executive SEA Region (Singapore, Malaysia & Thailand)

#Responsibilities

* Manage and coordinate tour operations for FITs, Groups, and MICE in Singapore, Malaysia, and Thailand.

* Liaise with local vendors, hotels, transport providers, and activity partners to ensure smooth execution of travel programs.

* Design, plan, and monitor travel itineraries, ensuring cost-effectiveness and high service standards.

* Handle client requirements, queries, and escalations professionally, providing tailored travel solutions.

* Negotiate with suppliers to secure the best rates and services.

* Ensure compliance with company policies, service quality, and regional tourism regulations.

* Support the sales team with accurate quotations, itineraries, and destination expertise.

* Monitor ongoing operations, troubleshoot issues, and ensure seamless travel experiences.

# Requirements

* Minimum 2 years of experience in travel operations for Singapore, Malaysia, and Thailand (preferably with a DMC).

* Strong knowledge of destinations, travel logistics, and tourism industry in the SEA region.

* Excellent communication, negotiation, and client servicing skills.

* Ability to multitask, problem-solve, and perform under pressure

* Proficiency in MS Office and travel management software

* Fluency in English (knowledge of SEA regional languages is an advantage).

Job Location: Pune, India (Work From Office)


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