
Sales and collection exceutive
2 weeks ago
Make Outbound call to customers to revive the Insurance policy by convincing the customer to pay the outstanding premium
- Should maintain a Professional behavior with the customer throughout the Revival calling process.
- Good communication skills
- Should have convincing skills.
- Give complete and correct information on all the product purchased by the customer if asked by the customer
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Meet targets on Revival business, productivity and Quality.
- Ensure customer delight" and consistent service experience, including success receipt of customer premium payment
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
- Should be flexible in working as per business requirement
MUST HAVE
Education: Graduate and Above
Work experience in years: > 1 Years
Skills / experience required: Sales (preferred Insurance background) and collection background
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