Center Manager

5 days ago

Yelahanka Satelite town Bengaluru, India Enlighter Tech Full time ₹ 2,00,000 - ₹ 12,00,000 per year

Job Assignment : EduCADD Yelahanka

[Enlighter Tech is official franchise partner of EduCADD Solution Pvt Ld for Yelahanka location]

MAIN RESPONSIBILITIES OF THE JOB

1. Financial

Achieve the targeted revenue, and collection. To maintain positive cash flow by strict monitoring on receivables

2. Operation & Delivery related

  • Ensure that training delivered by centre meet training objectives like quality standards and customer satisfaction
  • Should be able to counsel students and convert them to admissions
  • Ensure sufficient registrations made for each batches
  • Meet targeted strike rates
  • Ensure course material issued to students within 5 business days of registration
  • Ensure completion of batches as per original plan
  • Ensure faculty record course progress and attendance every class
  • Ensure faculty follow all the training methodologies provided by HO
  • Ensure faculty dedicates fully to the assigned class
  • To keep staff turn over to the minimum
  • Ensure all files/registers and ECMS forms filled up regularly
  • Ensure feedback taken twice from student in specified format on completion of 50% of classes and in the form of reviews
  • Ensure certificate is issued to student on the last class by Centre Head in the presence of faculty
  • Ensure centres HW and SW requirements are taken care of
  • Help improve the technical skills of faculties with TTT
  • Meet feedback targets and placement result targets
  • Monitor staff attendance and downtime of equipments and power back up systems
  • Arrange technical updates for faculty and organise guest lectures
  • Maintain centre expenditure as per budgets
  • Ensure monthly staff meetings and record MOMs
  • Analysis of staff monthly appraisal form
  • Interact with students one a week
  • Generate performance monitoring reports and do corrective action to meet business plan

3. Marketing

  • Execute marketing plan in line with the business objectives.
  • Perform inquiry feedback analysis and advt effectiveness analysis
  • Ensure marketing activities in line with defined targets
  • Identify trends of inquiries and update EduCADD corporate mktg
  • Carry out competition analysis for courses offered and course fee and mktg activities

KEY PERFORMANCE INDICATORS

  • Quality of Training Delivery
  • Revenue & Collection
  • Customer Satisfaction

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