Regional Training Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Training Manager in Life Sciences

Job Summary

This role is responsible for implementing all training for a Life Sciences account across the APAC region. Including in this responsibility are developing a Training matrix to assign required training in a learning management system (LMS), interfacing with HSSE, Quality, Human Resources, Engineering, and account Operations stakeholders to align on training, managing the Training content and vendors who may supply the training. Additionally, this individual administers the tools to track the training, and responsible for metrics to show compliance or/and performance.

Job Responsibilities

• Understand working in a regulatory environment where training content and metrics could be audited by an authority (example, EMA or EU-OSHA)
• Oversees or partners with budget owners to implement well-thought out training to staff based on regulatory compliance standards (e.g., Safety or GxP)
• Oversees method to communicate and manage budget for training for skills development based on job task analyses for all staff within their business unit including (but not limited to): Technical, Administrative, Professional, and Leadership staff.
• Applies process improvement principals to provide the best training experience.
• Escalates innovative solutions to vertical peers for those that can help the client satisfaction and supports the stabilization or improvement of any management fee at risk (MFAR)

Leadership

• Lead projects/initiatives for training initiatives within a GxP environment.
• Supervise daily work activities all training activities including troubleshooting.
• Develop strategy, set direction and priorities for projects and deliverables in accordance with CS, LS, and Account training initiatives
• Owns projects, timelines, for training initiatives using PM Best Practices (Agile, PMP, Six Sigma).
• Maintain and communicate standards, processes and templates for instructional design work and project plan tasks.
• Manage day-to-day technical and operational problems to resolution
• Participate in technology development project conversations to understand the complexity of the technology being developed & the user groups impacted. Apply this information to identify the best means instructional design and training delivery model ( in person, online, etc.)
• Create and/or maintain processes to track projects against milestones. Assist in determining and tracking time/cost estimates for projects.

Interpersonal

• Interact with multiple levels of personnel from project teams through executive business sponsors

Technical

• Has a working knowledge of business and technical language to work with vendors for training as well as subject-matter-expertise
• Maintains knowledge of JLL's business to effectively manage a Technical training program to meet the JLL Engineering audit requirements.

Knowledge, Skills & Abilities

• At least 5 years working in a regulatory environment.
• Bachelor's degree preferred, or Associates plus job experience
• 1-3yrs experience with Training System Administration
• At least 2 years of implementing training
• At least 2 years of training management experience in a regulatory environment (example, Safety training or regulatory training)
• Bilingual is an asset.
• Understands e-learning design principles and is familiar with standard software used for training development & delivery
• Understand adult-learning theory and best practices for implementing global Training programs
• Proven ability in conducting a training needs analysis and job task analysis
• Commuting or Travel may be required.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.