
Customer Service Executive
2 weeks ago
Internship: Customer Support Executive
Company:
Oddgrab (E-commerce Apparel Brand)
Location:
Muzaffarnagar, Uttar Pradesh
Type:
In-office Internship | Full-time
About Oddgrab:
Oddgrab is a fast-growing e-commerce clothing brand redefining style with unique, premium-quality apparel. We're looking for enthusiastic individuals to join our team and grow with us.
Role: Customer Support Executive (Internship)
As a Customer Support Executive Intern at Oddgrab, you'll be the voice of our brand, ensuring customers have a smooth and satisfying experience with their orders and queries.
Key Responsibilities:
- Handle customer queries over calls, emails, and messaging platforms regarding shipments and order status.
- Maintain clear and professional communication with customers.
- Manage and resolve complaints efficiently while ensuring customer satisfaction.
- Coordinate with internal teams to track and update order/shipment issues.
- Maintain proper documentation of interactions and feedback.
Skills Required:
- Strong communication skills (both verbal & written).
- Proficiency in English (mandatory).
- Good messaging etiquette and telephone manners.
- Strong organizational and time management skills.
- Ability to multitask and handle pressure in a fast-paced e-commerce environment.
Eligibility:
- Graduate/undergraduate students or freshers looking to build a career in customer support and e-commerce.
- Prior internship/experience in customer service is a plus (not mandatory).
What We Offer:
- Hands-on experience in a growing e-commerce company.
- Learning opportunity in customer service and operations management.
- Internship certificate upon successful completion.
- Stipend: ₹6,000 – ₹7,000 per month
Work Mode:
In-office only (No remote option)
How to Apply:
- Interested candidates can apply by sending their resume to with the subject line
"Internship – Customer Support Executive at Oddgrab."
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