
travel customer operation executive
2 days ago
Company Description
Travel related company
Role Description
Job Title :-
Travel Customer Operations Executive.
Location :- 12/16 Metromall Building Near Gaffar Market Karolbag New Delhi.
Terms :- Salary/Rate :- 20K To 40K.
Required person :- 3-4.
-Making quotation, travelitineraries, tour packages, costing to the customers
-Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority.
-Communicating with suppliers & service providers
-Answering Calls both In-bound and Out-bound
-Follow up with clients by phone/email about their queries.
-Keeping track on documentation, payments.
-Follow-up with customers for feedback about their experience of the tour and service
-Follow the set SLA and guidelines
-Meet the set target
Qualifications:
-1+ Year Experience in holidays and travel industry
-Excellent communication skills
-Should be multi-lingual
-Ability to ask open-ended questions and uncover information
-Ability to work as part of a team
- -Well organized, meticulous attention to detail with ability to multi-task
If interested pls contact
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