DevOps Engineer

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 4 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are building bots for all sizes of Enterprises, big and small - come and join us 

We are a full stack conversational AI company from building products to delivering bots for our clients. We are looking for a "DevOps Implementation Engineer" to believe in this mission and take care of our systems, architecture and DevOps culture.

What will you do everyday?

You will be building, managing and maintaining large scale systems and architecture for our platform. The platform spans over multiple services/microservices which run on fully container orchestrated environments. You will be playing a key role in shaping the architecture of the company that is growing exponentially. We aim to have a fast, agile and automated DevOps philosophy that will provide a world-class experience to our users with minimal or zero downtime.

Ok, you're sold, but what are we looking for in the perfect candidate? 

• You should  be a linux power-user and having hands over multiple linux  flavors is an added advantage ( ex : Ubuntu, Redhat, fedora etc.. )
  

• Own all the existing cloud infrastructure (AWS - EC2, RDS, Elasticache and much more, GCP, Azure)

• Implement pipelines to automate deployment and scaling

• Build a Security-first architecture

• Assist development teams with any infrastructure needs & technical support

• Available 24x7 for any production issues (Site Reliability)

• Perform root cause analysis for production errors

• Ability to research & implement new technologies to scale the Haptik Systems end to end

• Create and maintain backlog on JIRA

• Implement security philosophies to build a bulletproof system

• Help with cost optimizations of infrastructure

• Knowledge Sharing

Requirements*

• 4+ years work experience as a DevOps Implementation Engineer or similar software engineering role

• Sound knowledge of Kubernetes and similar orchestration methodologies for Containers

• Significant technical, automation, and programming experience throughout the full lifecycle enterprise SDLC.

• A comprehensive understanding of enterprise software development tools and methodologies, including typical enterprise application architectures and the ability to write scripted or compiled application and automation code.

• Hands on experience with AWS services (EC2, ECS, EKS, VPC, RDS, Route53 and others)

• Worked with next- gen infrastructure & application monitoring, Service discovery tools (Grafana, Prometheus, Zabbix, New Relic, Consul etc.)

• Inquisitive nature & Self-starter who can implement with minimal guidance

• Experience with DevOps techniques and philosophies

• Experience with deploying and maintaining high traffic infrastructure (performance testing is a plus)

• Extensive hands-on experience with SQL databases and NoSQL is a plus

• Expert with scripting languages (high five on python and/or shell)

• Experience with configuration management at scale of over 100 servers 
  ( Ansible/Puppet/Chef etc.) & Infrastructure as Code (Terraform)

* Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

● On a roll: Announced major strategic partnership with Jio. 

● Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 

● Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 

● Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 

● Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 

● Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things