Field Sales Executive

7 days ago

Gandhinagar, Gujarat, India Petpooja Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Company Description

Established in 2011, Petpooja is a leading SMB SaaS company with over 100,000 clients spanning India, the Middle East, the UAE, South Africa, and Canada. We offer comprehensive management solutions, including billing, inventory management, online ordering, and more, to both single outlets and large chains. Present in over 150 cities across various regions, our mission is to use technology to streamline the unorganized restaurant sector. We are supported by high-profile investors and work closely with over 300 organizations including Zomato, Swiggy, and HDFC Bank. Our team of over 1,000 employees continues to innovate with new products and services tailored to restaurant operations.

Role Description

This is a full-time on-site role for a Relationship Manager located in Surat. The Relationship Manager will be responsible for building and maintaining relationships with clients, ensuring customer satisfaction, and addressing any issues that arise. Daily tasks include communicating with clients to understand their needs, coordinating with internal teams to deliver solutions, and providing training and support to clients. The Relationship Manager will also be expected to identify opportunities for business growth with existing clients and provide feedback to improve Petpooja's services.

Qualifications

  • Client Relationship Management and Customer Support skills
  • Excellent Communication, Presentation, and Negotiation skills
  • Problem-Solving and Conflict Resolution skills
  • Ability to work on-site in Surat
  • Experience in the restaurant or SaaS industry is a plus
  • Bachelor's degree in Business Administration, Marketing, or related field

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