SCCM / Intune Infrastructure Architect

1 day ago

Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Description:

• Should be having Strong knowledge of SWD products especially SCCM 1611/1706/1806/2107 or any latest CB

• Should be having strong experience in Microsoft Intune (MDM) cloud solutions.

• Experience in using Microsoft BitLocker Administration and Monitoring (MBAM)

• Experience with: Office 365 Apps for Enterprise deployments via SCCM and/or Intune

• Good knowledge of Intune and Co-Management

• Ability to relay technical knowledge to both technical and non-technical people, written and verbally.

• Must possess the ability to work independently with minimal management supervision and as part of a global team of engineers

• Demonstrated aptitude for providing exceptional customer service

• Enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development

• Apply technology to improve existing products and systems at customers and for internal use

• Excellent technical, communication and presentation skills.

• Good knowledge of Windows Server OS and the latest Client OS available in the market

• Basic knowledge of Packaging Process and Scripting.

Job Descriptions (More specific to an organization):

• Expert level troubleshooting and need to work on any one of the Software Distribution tools (1611/1706/1806/2107 /CB /Intune.)

• Excellent Knowledge of Windows OS and upgrade

• Ability to create SQL queries based on the requirement

• Proven knowledge of incident management, handling customer escalations and ability to handle complex issues on Release, OSD and Infrastructure.

• Flexible to work on a 24X7 basis, Ability to write the process / ITSM Documents and KBs,

• Good knowledge of AD and different AD groups, infrastructure knowledge on the SWD tool.

• Ability to work on Package Distribution, Patch management and release management troubleshooting

• Effectively handle all the ITIL Process Especially Escalated Incident Management/Change Management and Problem Management

• Develop, standardize and implement Microsoft SCCM solutions

• Designing and Deploying medium to large scale SCCM environments (Single to multi-tier sites)

• Must be having knowledge on preparing high-level architecture solution for SCCM environment.

• Interacts with the Chief engineer to gain an understanding of the business environment, technical context and organizational strategic direction

• Perform product assessments and make a recommendation

• Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations

• Understands and uses the appropriate tools to analyze, identify and resolve business and/or technical problems. Establishes and maintains security, integrity and business continuity controls and documents

• Provide integrated solutions using the existing System Center Configuration Manager (SCCM) with 3rd party products SCUP, IVANTI

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