Triage Manager

2 weeks ago


India Tekskills Inc. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Title : Triage Manager / Site Reliability Engineer (SRE) LeadPAN INDIA8-12 years of experience. Role:An SRE who leads incidents and manages the bridge until the issue is resolved and tracks action items to closures, including Change management and problem management. Ability to focus on incidents and work with SMEs and Tier 2 Leads.

Experience:Someone with a strong technical, project management background. Has worked in telecom industry and SRE Ops. Has experience working in the Digital space and products.

Knowledgeable to leverage tools quickly like Splunk, Otel, Grafana, PowerBI, AppD.Responsibilities:Actively driving incident calls working with Technical, Product SMEs and Tier 2 SREs. Establishing a timeline of the incident progression and action item follow-ups until closure during or after the call. Summarizing the discussion into knowledge articles, action items and doing warm hand-offs to Tier 2 teams.

Being adopters and advocates of Best-practices collated from experience and SMEs like OTEL, App Availability and Resiliency. Sending reports of progress from past incidents to leadership.

Change management and problem management. Posting updates on AHOD and providing regular updates to leadership.Outcomes:Attention to detail and catching the minutest detail spoken on a call. Diligence in follow-ups and driving the SRE mandate to every team and partnering with them to operationalize best practices.

Great at detailed communication with ICs and precise, succinct communication with leadership. Attitude to chase down even outlier issues to resolution. Operationalizing all the initiatives as part of SRE Transformation.

Drives SRE objectives by reducing P1, P2 numbers for identical issues by ensuring teams learn from the past. Contributes to Knowledge base by partnering with SMEs.100% closure of tasks (incidents, problem tasks, vendor resiliency etc) within SLAs.



  • India Numerator Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We're reinventing the market research industry. Let's reinvent it together.At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.Data Science Analyst, Triage Numerator is a data and technology...


  • Bengaluru, India Autodesk Full time

    Job Description Job Requisition ID # 25WD91226 Position Overview In the role of Cybersecurity Operations Manager, you will be responsible for overseeing the full spectrum of security alert triage across Autodesk's global infrastructure. Your primary objective is to ensure that all Tier 1 alerts are promptly actioned and resolved while efficiently routing...


  • India NetSuite Full time

    Job DescriptionAs a manager in the OCI AI/GPU Compute Host Management Group, you will apply your management skills, along with you your knowledge of hardware, Linux, software architecture, and distributed systems, to own, operate, maintain, enhance, and optimize AI/GPU Host Management of Oracle OCI. In addition to addressing issues with the HMG suite of OCI...


  • India NetSuite Full time

    Job Description As a manager in the OCI AI/GPU Compute Host Management Group, you will apply your management skills, along with you your knowledge of hardware, Linux, software architecture, and distributed systems, to own, operate, maintain, enhance, and optimize AI/GPU Host Management of Oracle OCI. In addition to addressing issues with the HMG suite of...


  • India beBeeValidator Full time US$ 90,000 - US$ 1,70,000

    Storage Solutions Validation EngineerThis is an extraordinary opportunity to be part of a company at the forefront of innovation, shaping the future of data management and AI. We are seeking a highly skilled Storage Solutions Validation Engineer to join our team.The ideal candidate will have experience designing, implementing, debugging, and running...

  • Incident Manager

    1 hour ago


    India Insight Global Full time

    Job Description Required Skills - 5+ years of experience as an incident manager - Strong ITSM experience (incident, change, and problem management) - Proven ability to provide solutions for optimization and process improvement around ITSM and reoccurring incidents - Experience with daily operational incident tickets (not major incidents) - Service Now...

  • Security Engineer

    2 days ago


    India R Systems Full time

    Job Title: Security Engineer – Email Security Specialist Location: Remote Experience Required: 5 to 10 years Job Summary: We are seeking a highly skilled and experienced Security Engineer with deep expertise in email security, specifically with Mimecast and Cofense Triage & Vision. The ideal candidate will play a critical role in protecting our...


  • India beBeeEmployment Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    **Job Title:** Executive Relations ManagerRole OverviewAs an Executive Relations Manager, you will play a pivotal role in ensuring the seamless execution of our employee relations processes and policies globally.Key ResponsibilitiesManage case intake, evaluate severity and priority to triage ER queries, ensuring timely, consistent resolution and accurate...

  • Compliance Specialist

    2 weeks ago


    India beBeeCompliance Full time US$ 84,500 - US$ 1,40,250

    The role of Compliance Analyst is a pivotal position within the Enterprise Compliance and Risk Management department. This individual will serve as a key point of contact for complaint management, ensuring adherence to policy guidelines and regulatory requirements.Responsibilities include reviewing and assisting in the triage of complaints, coordinating with...

  • Security Engineer

    2 weeks ago


    India R Systems Full time

    Job Title: Security Engineer – Email Security Specialist Location: Remote Experience Required: 5 to 10 years Job Summary: We are seeking a highly skilled and experienced Security Engineer with deep expertise in email security , specifically with Mimecast and Cofense Triage & Vision . The ideal candidate will play a critical role in protecting our...