Sales Executive
3 days ago
Position : sales executive
Location: Hyderabad
Experience Level: 5+ Years
Industry : Gems / Jewellery
Key Responsibilities :-
1. Customer Service:
• Greet customers in a friendly and professional manner.
Assist customers in selecting jewellery items based on their preferences and budget.
Provide information about types of jewellery, including materials, gemstones, and designs.
2. Product Knowledge:
• Stay updated on the latest Jewellery trends, styles, and industry developments.
Have a comprehensive understanding of the Jewellery inventory, including the materials used, craftsmanship, and pricing.
Explain the advantages, features, and benefits of various Jewellery pieces to customers.
3. Sales and Upselling:
• Actively engage with customers to understand their needs and preferences.
Use effective sales techniques to persuade customers to make purchases.
Upsell additional items or accessories to enhance the customer's shopping experience.
Meet or exceed sales targets and goals.
4. Inventory Management:
• Monitor and manage Jewellery inventory levels.
Keep track of popular items and ensure they are adequately stocked.
Report any inventory discrepancies or issues to management.
5. Payment Processing:
• Handle cash, credit card transactions, and other forms of payment accurately.
- Provide receipts and ensure a smooth checkout process for customers.
6. Merchandising:
• Ensure that the Jewellery display is organized, attractive, and visually appealing.
- Rotate and update displays regularly to showcase new arrivals or featured items.
7. Build and Maintain Customer Relationships:
• Establish a rapport with customers to encourage repeat business and customer loyalty.
- Collect and maintain customer information for future marketing efforts or promotions.
8. Communication:
• Communicate effectively with team members and other departments within the store.
- Stay informed about promotions, discounts, and special events to share with customers.
9. Security and Loss Prevention:
• Follow security procedures to prevent theft or loss of merchandise.
- Report any suspicious activities or incidents to store management.
10. Professional Development:
• Attend training sessions and workshops to improve product knowledge and sales skills.
• Stay informed about changes in the Jewellery industry and market trends.
Job Type: Full-time
Language:
- English (Preferred)
Work Location: In person
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