Front Desk Staff

1 week ago


Udaipur, Rajasthan, India Amoraya Hotels Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Company Description

Amoraya Hotels & Resorts redefines luxury hospitality across India by blending timeless elegance with modern comfort. Each property, from restored heritage havelis to contemporary urban hotels, offers unique experiences that celebrate local culture and history. Guests can expect a seamless combination of traditional charm, world-class amenities, and exceptional service tailored to their needs. With an emphasis on authentic storytelling, culinary excellence, and meaningful guest experiences, Amoraya creates memorable moments for solo travelers, families, and professionals alike. Dedicated to affordable luxury, the brand continues to expand, offering inclusive and sophisticated hospitality experiences throughout India.

Role Description

This is a full-time, on-site role for a Front Desk Staff at Amoraya Hotels in Udaipur. The Front Desk Staff will be responsible for managing receptionist duties, attending to guests' inquiries, handling check-ins and check-outs, managing reservations, and ensuring smooth day-to-day operations at the front desk. The role requires providing exceptional customer service, addressing guest needs and concerns promptly, and maintaining effective communication with other hotel departments to deliver a seamless guest experience.

Qualifications

  • Proficiency in Receptionist Duties and knowledge of Phone Etiquette is essential.
  • Strong skills in Customer Service and Communication to manage guest interactions professionally and courteously.
  • Basic Computer Literacy to handle reservation systems, emails, and other necessary administrative tasks.
  • Additional qualifications such as fluency in multiple languages or prior hospitality experience are advantageous.
  • A friendly, professional demeanor with excellent problem-solving abilities.
  • Ability to work flexible schedules, including weekends and holidays, as needed.


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