Technical Support Executive

23 hours ago


Palakkad, Kerala, India Zigsaw Full time ₹ 2,00,000 - ₹ 4,00,000 per year
AJob Description
  • Having knowledge in customer support/management and banking domain would be an added advantage.
Responsibilities
  1. A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
  2. Maintaining records of transactions and interactions.
  3. Appropriate and timely follow-ups wherever required.
  4. Escalate unresolved queries to development team at Bangalore. 
Terms: Employee to submit originals documents for a period of 2 years.
  • xperience : Fresher or having 1-2 years of experience
  • Qualification : B.Com, Diploma, BCA, BSC, BE (CS, , IS), Diploma (BE (CS, , IS))
  • Functional Area : IT Software (Banking)
  • Employment Type : Permanent
  • Technology : SQL Server
  • Mandatory : Male candidates
  • Mandatory : Computer literacy
  • Mandatory languages : English and Malayalam
Mode of work : Work from office  Submission of 10th and 12th originals mark cards for 1 year is mandatory .


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