Support Associate

2 days ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time

Company Description

Al Fahad Enterprises is a multifaceted company engaged in a variety of businesses, including Tour & Travel services, Organic Products, and other diversified services. Committed to excellence, the company consistently provides high-quality offerings tailored to meet client needs. Al Fahad Enterprises is dedicated to delivering exceptional customer satisfaction and fostering positive experiences. The organization values innovation and customer-centric approaches.

Role Description

We are seeking a full-time Support Associate (Healthcare) to join our team on-site at our Bengaluru location. The role involves providing technical support to clients, assisting healthcare professionals, ensuring safeguarding protocols are followed, and maintaining effective communication with internal teams and external stakeholders. The Support Associate will play a key role in addressing client inquiries and facilitating smooth operations within the healthcare services domain.

Qualifications

  • Strong skills in Support Work and Technical Support to address and resolve client concerns efficiently
  • Excellent Interpersonal Skills and Communication abilities to collaborate with diverse teams and manage client relationships effectively
  • Knowledge of Safeguarding practices to ensure compliance with safety and ethical standards in the healthcare setting
  • Ability to work in a dynamic team environment and maintain professionalism under pressure
  • Previous experience in a healthcare or support role is preferred
  • A degree or certification related to healthcare, social care, or a relevant field is advantageous
  • Problem-solving skills and a proactive attitude in addressing challenges

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